T
Tee hee...
Guest
Original poster
[VOOM] Voom Help with Phoneline
The reason one would need a phoneline connected to the back of the
DSR550 IRD unit would be because Voom is incapable of building
quality products that don't freeze or glitch during software
downloads without the phoneline plugged into the back of the box.
Their customer service department is specifically instructed to
basically shade that fact by telling the customer who may call and
ask this question that the phone line is simply needed for ordering
pay-per-view and receiving new channel upgrades: unfortunately this
is not the case!
The Motorola DSR550 was built as a rush mechanism (which is why they
have released 2 different sets of the same model; neither of which
work well) in order to launch Voom and the product. This cheap IRD
unit is not worth the $499 they ask for as a purchase price (where it
used to be $749!), and the expected release of the DSR580 is how Voom
expects to dig themselves out of the faulty-box-grave.
Because of this reason, the IRD needs to have the phone-line plugged
into the back of the box in order for it to function properly; if a
customer is experiencing having their box freeze periodically (or
frequently) it is most likely because the box is not doing the report-
back nightly like it has to, via the phone line.
Poor Cablevision! Voom is a company that is averaging 200
cancellations every day because they refuse to fix their contract
with Installs Inc. and because their equipment is lacking sturdiness
and durability that is expected. I've had the pleasure of working for
them since their launch date back on Oct. 1st 2003 and have stuck
around simply to see if the company will, in fact, flounder on it's
belly.
If you have questions, ask! I am more than happy to guide any
customer to the TRUTH about Voom, and their HD evolution!
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The reason one would need a phoneline connected to the back of the
DSR550 IRD unit would be because Voom is incapable of building
quality products that don't freeze or glitch during software
downloads without the phoneline plugged into the back of the box.
Their customer service department is specifically instructed to
basically shade that fact by telling the customer who may call and
ask this question that the phone line is simply needed for ordering
pay-per-view and receiving new channel upgrades: unfortunately this
is not the case!
The Motorola DSR550 was built as a rush mechanism (which is why they
have released 2 different sets of the same model; neither of which
work well) in order to launch Voom and the product. This cheap IRD
unit is not worth the $499 they ask for as a purchase price (where it
used to be $749!), and the expected release of the DSR580 is how Voom
expects to dig themselves out of the faulty-box-grave.
Because of this reason, the IRD needs to have the phone-line plugged
into the back of the box in order for it to function properly; if a
customer is experiencing having their box freeze periodically (or
frequently) it is most likely because the box is not doing the report-
back nightly like it has to, via the phone line.
Poor Cablevision! Voom is a company that is averaging 200
cancellations every day because they refuse to fix their contract
with Installs Inc. and because their equipment is lacking sturdiness
and durability that is expected. I've had the pleasure of working for
them since their launch date back on Oct. 1st 2003 and have stuck
around simply to see if the company will, in fact, flounder on it's
belly.
If you have questions, ask! I am more than happy to guide any
customer to the TRUTH about Voom, and their HD evolution!
------------------------ Yahoo! Groups Sponsor --------------------~-->
Yahoo! Domains - Claim yours for only $14.70
http://us.click.yahoo.com/Z1wmxD/DREIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
