Welcome Pack no longer available

fmj77

fmj77

Thread Starter
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Original poster
Jan 22, 2017
254
281
Western North Carolina
Just got off the phone with a Dish CSR and was told that the Welcome Pack is no longer available. This is the first I've heard of this. Anyone aware that it was removed?
 
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WinterWinds

WinterWinds

SatelliteGuys Family
Oct 28, 2021
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39
Carroll, Iowa
It is still listed on the pricing guide on the My Dish page.


I think that you might have not been told the truth.
 
fmj77

fmj77

Thread Starter
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Original poster
Jan 22, 2017
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Western North Carolina
It is still listed on the pricing guide on the My Dish page.


I think that you might have not been told the truth.
It isn't listed as an option on mine. I have the Welcome Pack now and I was going to upgrade to Flex. I was told If I cancelled the Welcome Pack that I would not be able to get it again since it is no longer offered.
 
zippyfrog

zippyfrog

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Pub Member / Supporter
Lifetime Supporter
Dec 27, 2007
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Chicago, IL
Just got off the phone with a Dish CSR and was told that the Welcome Pack is no longer available. This is the first I've heard of this. Anyone aware that it was removed?


The website says that it is "no longer for sale" so my guess is that it is there as long as you have it and if you switch off of it, you lose it. Or maybe it is for retention purposes only.
 
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sktrus

sktrus

SatelliteGuys Pro
Feb 4, 2020
632
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Ken ta kee
When we switched from Top 250 to Welcome pac., it wasn't offered on Dish's web site. This was maybe a year ago. A sweat native English speaking lady from CO had no problem when she allowed that to happen. we didn't say 'either that or we are leaving!'. And, the most importantly she did not require a 2 year commitment.
I reckon it might still be available if Dish thinks you are dropping the service.

After giving up top 250 I don't miss a lot. Just CNN and few soccer games on BEIN.
 
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jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
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Pensacola,FL
Welcome Pack is not listed in the Compare Packages page on the Dish site and has not been for at least a year.
 
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Y

Yespage

SatelliteGuys Master
Pub Member / Supporter
Feb 27, 2010
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Ohio
I thought Welcome Pack was closed off at least a couple years ago. CSR might move the velvet rope but I thought it was gone. When I bumped to Plex there was a warning that Welcome Pack was no longer offered and there was no coming back.

You can never go back home.
 
fmj77

fmj77

Thread Starter
SatelliteGuys Pro
Original poster
Jan 22, 2017
254
281
Western North Carolina
I thought Welcome Pack was closed off at least a couple years ago. CSR might move the velvet rope but I thought it was gone. When I bumped to Plex there was a warning that Welcome Pack was no longer offered and there was no coming back.

You can never go back home.
Guess I'm not getting rid of the Welcome Pack.
 
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ccal

ccal

New Member
Oct 20, 2022
2
1
Coltons Point, MD
Guess I'm not getting rid of the Welcome Pack.
You can put your account on pause and it will still be there. I've done that numerous times. But that is the only way you can stop it and keep it. *I haven't quit Dish and been offered it to stay as I'm still under contract.
 

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