went to login to dish, got locked out of account.

Discussion in 'DISH Network Support Forum' started by brejust, Oct 11, 2018.

  1. brejust

    brejust Topic Starter SatelliteGuys Pro

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    went to my dish to login, got locked out, created a new password, says attempted to many password attempts. created new password. now locked out.
    have to wait till about 8 am to contact dish chat.
    issue is i had correct password when i went to site. never had issue like this.
    so i will call dish about 8 am or chat.
    .....
    weird that this is happened. never had problem like this before. hope it doesnt happen to others as well.
    ....
     
  2. brejust

    brejust Topic Starter SatelliteGuys Pro

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    hmm had issue fix, then same thing happen again. just talk to a chat person on dish and they dish* know about the problem of having log in issues so i am sure its not only me who is having problem.
     
  3. Howard Simmons

    Howard Simmons SatelliteGuys Family

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    I just tried and I got in @ 2:48 pm CDT.
     
  4. NYDutch

    NYDutch SatelliteGuys Pro
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    When I went to my MyDish account a couple of days ago, it wouldn't accept my password. I used the "Forgot password" link to create a new password, and it required a stronger password than previously required. Apparently there's been an unannounced change to increase password security, possibly due to a software update. Those with stronger passwords already would not be affected of course. A notice on the login page would have been nice...
     
  5. rvvaquero

    rvvaquero SatelliteGuys Pro

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    Nope, that's not it. I just logged in with no problems. My password is 1234.
     
  6. Howard Simmons

    Howard Simmons SatelliteGuys Family

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    Looks to me he's got a problem with his browser or computer.
     
  7. brejust

    brejust Topic Starter SatelliteGuys Pro

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    I had to make a new password and then add a special character also now i can log in. However that special character seems to be a requirement. hmm.
     
  8. NYDutch

    NYDutch SatelliteGuys Pro
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    Yep, that and an upper case character were the new requirements that I saw. Oh, and an 8+ character count, but I don't know if that was new or not.
     
  9. DishGuyTX

    DishGuyTX New Member

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    There was a recent change that now requires you to include a special character.
     
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  10. NYDutch

    NYDutch SatelliteGuys Pro
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    The upper case requirement must be new as well, since my old password was all lower case but the new one required mixed case plus the special character.
     
  11. joewhite57

    joewhite57 SatelliteGuys Family

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    Not surprising. I only have a few accounts requiring just 8 characters without upper case and special characters. I have one requiring 13 characters(passphrase).
     
  12. renegade734

    renegade734 SatelliteGuys Pro

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    That’s the exact same combination as my luggage!
     

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