went to login to dish, got locked out of account.

brejust

SatelliteGuys Pro
Oct 25, 2014
303
107
:) life
went to my dish to login, got locked out, created a new password, says attempted to many password attempts. created new password. now locked out.
have to wait till about 8 am to contact dish chat.
issue is i had correct password when i went to site. never had issue like this.
so i will call dish about 8 am or chat.
.....
weird that this is happened. never had problem like this before. hope it doesnt happen to others as well.
....
 

brejust

SatelliteGuys Pro
Oct 25, 2014
303
107
:) life
hmm had issue fix, then same thing happen again. just talk to a chat person on dish and they dish* know about the problem of having log in issues so i am sure its not only me who is having problem.
 

NYDutch

SatelliteGuys Master
Pub Member / Supporter
Dec 28, 2013
9,388
18,847
Where our wheels go
When I went to my MyDish account a couple of days ago, it wouldn't accept my password. I used the "Forgot password" link to create a new password, and it required a stronger password than previously required. Apparently there's been an unannounced change to increase password security, possibly due to a software update. Those with stronger passwords already would not be affected of course. A notice on the login page would have been nice...
 

rvvaquero

SatelliteGuys Pro
Lifetime Supporter
Mar 3, 2012
3,610
4,966
SE Texas
When I went to my MyDish account a couple of days ago, it wouldn't accept my password. I used the "Forgot password" link to create a new password, and it required a stronger password than previously required. Apparently there's been an unannounced change to increase password security, possibly due to a software update. Those with stronger passwords already would not be affected of course. A notice on the login page would have been nice...

Nope, that's not it. I just logged in with no problems. My password is 1234.
 

brejust

SatelliteGuys Pro
Oct 25, 2014
303
107
:) life
I had to make a new password and then add a special character also now i can log in. However that special character seems to be a requirement. hmm.
 

NYDutch

SatelliteGuys Master
Pub Member / Supporter
Dec 28, 2013
9,388
18,847
Where our wheels go
I had to make a new password and then add a special character also now i can log in. However that special character seems to be a requirement. hmm.

Yep, that and an upper case character were the new requirements that I saw. Oh, and an 8+ character count, but I don't know if that was new or not.
 

joewhite57

SatelliteGuys Pro
May 7, 2009
539
484
Indiana
Not surprising. I only have a few accounts requiring just 8 characters without upper case and special characters. I have one requiring 13 characters(passphrase).
 

primetime tuner activity issue/?

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