What the heck is going on with the guide?

papalittle

papalittle

Thread Starter
SatelliteGuys Pro
Aug 19, 2005
1,375
1
Some old corn field, United States
My 625's guide shows some shows run dates that have not even happened yet. I was watching one with a original air as 9/15/2011 another program shows the program is "new" with a date 2 days earlier. It is screwing up my recordings.
 
mrmeandu

mrmeandu

Well-Known SatelliteGuys Member
Apr 25, 2011
27
0
WV
i dont know iam new to this but i push guide and i have nothing but i onley havr 3 ch right now 1 is rtv and tuff tv but ian working on geting more lol,
and i rember the dav when we had a utside tv also and had 3 or 4 channels and a good bed time lol now the time you go to bed it seams its a decent time i dont know aney more lol
good luck with the tv guide lol

Rick
 
R

Ray C

SatelliteGuys Pro
Dec 21, 2010
330
5
Littleton, Co.,US
papalittle,

I'm sorry to hear you are experiencing problems with you program guide. Please PM your account number to me so I can look into the guide issue for you. Do you know what software version your receiver has? I am assuming this just started occurring. Thanks.
 
SaltiDawg

SaltiDawg

SatelliteGuys Pro
Sep 1, 2004
1,032
44
i dont know iam new to this but i push guide and i have nothing but i onley havr 3 ch right now 1 is rtv and tuff tv but ian working on geting more lol,
and i rember the dav when we had a utside tv also and had 3 or 4 channels and a good bed time lol now the time you go to bed it seams its a decent time i dont know aney more lol
good luck with the tv guide lol

Rick
Ah, you were not absent from school on the day they taught capitalization of proper nouns.
 
papalittle

papalittle

Thread Starter
SatelliteGuys Pro
Aug 19, 2005
1,375
1
Some old corn field, United States
I do not know my account number since I am bundled with Windstream.And no I have noticed this problem for a long time now. Another thing I hare about the guide is it shows a name of a program but when you turn to that program you find a totally different show on, or if you are surfing the quide and check the info on that program all you get is the info on the program that you are tuned to. My receiver updates nightly.

papalittle,

I'm sorry to hear you are experiencing problems with you program guide. Please PM your account number to me so I can look into the guide issue for you. Do you know what software version your receiver has? I am assuming this just started occurring. Thanks.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
372
103
Mankato, MN
try a check switch which flushes the guide and reloads it...maybe that will fix it
 
papalittle

papalittle

Thread Starter
SatelliteGuys Pro
Aug 19, 2005
1,375
1
Some old corn field, United States
Done it Iceberg. I am a Dish installer! LOL

I do not know my account number since I am bundled with Windstream.And no I have noticed this problem for a long time now. Another thing I hare about the guide is it shows a name of a program but when you turn to that program you find a totally different show on, or if you are surfing the quide and check the info on that program all you get is the info on the program that you are tuned to. My receiver updates nightly.
 
navychop

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
54,837
20,180
Northern VA
Watch the lottery picks, then. ;)
 
Bobby

Bobby

Publican
Supporting Founder
Lifetime Supporter
Sep 7, 2003
65,002
18,317
Rohnert Park, CA
PM your telephone number, it works the same....

Maybe I should have been a little clearer papalittle, PM your phone number to RayC or any other DIRT team member. You PMd your number to me and I can't do a thing for ya. :)
 
TG2

TG2

SatelliteGuys Pro
Feb 7, 2011
1,380
7
Viginia
He's not alone in this..

Its happening on CBS ... Wash DC . .. USA 9 .... Late Night with Craig is showing as new for tonight (this early am) as new ... but its from a couple of months ago.. hes been showing the pictures for his kangaroo testicles to the North Pole...

I've seen it happening on a couple of others too ... thankfully I don't record those shows.. else I'd be killing my drive space every night.. :)
 
Z

Ziuck

SatelliteGuys Family
Apr 2, 2004
49
0
I have noticed this going on for some time now. I have shows that get recorded that are dated in the future and tagged new. I have shows that are dated in the future and are not tagged new and are reruns. I also have had shows with completely random dates recorded. For instance a show would record on Wednesday 6/15 and then I would get a second recording of the show on Thursday night, same episode but it would be dated 4/12/10.

I think it's just the guide data being supplied is no good.
 
SaltiDawg

SaltiDawg

SatelliteGuys Pro
Sep 1, 2004
1,032
44
...
I think it's just the guide data being supplied is no good.
I agree! The usefulness of the guide took a nose dive years ago when Chicago Tribune got the contract. If you complain to Dish, they say it's Chicago Tribune's problem. If you complain to Chicago Tribune, they say it's the info provided by individual.

Dish needs to accept accountability and address the issue.
 
Z

ZachS@DISH

SatelliteGuys Pro
Jun 14, 2011
1,726
171
Denver, Colorado
If you are having this problem can you please PM me with your account number or the phone number for you're account so that I can submit a Technical Problem Report. This will get this problem escalated to the department in charge of this.

*Edit* The more examples of this, the better.
 
dwarren2

dwarren2

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2003
4,076
287
Rochester, NY Region
A perfect example is Holmes Inspection on HGTV. The shows were original shown in Canada a couple of years ago. When shown at 8 PM on Sunday evenings they are listed as new with that day listed as first showing. The same episode is shown at mignight. However, it is usually tagged with the original show date in Canada. I have the timer set to New. With the different dating, both showings are set to record.
 

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