Where's my BB Movie Pass (1 Viewer)

GaryPen

Thread Starter
Rich or poor, it's good to have money.
Supporting Founder
I just got residential service installed. But, I do not have the Movie Pass (nee Platinum) channels. I see the option of adding Movie Pass for $10 in My Account at dish.com. But, I'm supposed to be getting it for free for 10 months.

I called, and they say they added it. But, the channels are still not available on my 722k. (They also can't seem to correct an issue where someone else's DVR is showing up in addition to mine in my DO account. But, that's another story.)

Has this happened to anybody else when taking advantage of this promo?
 

pitstop66

SatelliteGuys Family
Jun 24, 2011
97
0
midwest
I am a Dish tech. BB will show up in a day or two normally. Dish had inventory of receivers that do not have BB on them, so it needs to update once or twice to download the software. Once the inventory is used up, BB will show up immediately. When it completes the download, it will be under Blockbuster Movie Pass in the DVR menu
 

GaryPen

Thread Starter
Rich or poor, it's good to have money.
Supporting Founder
Thanks. I'm not so interested in the streaming BBMP in the DVR menu right now. It's the Platinum channels, HDNet, Palladia, etc, that are the highest priority right now.

I would have th oughtthat if my account was activated for it, those channels would be showing up regardless of whether or not the streaming feature is available in the DVR menu.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
29,671
24,049
Fairfax, VA
I agree: the formerly Platinum linear channels should be showing up right away. I think your CSR did something screwey. Recommend appeal to a DIRT member since they rock.
 

kwindrem

SatelliteGuys Pro
May 5, 2006
644
127
They also can't seem to correct an issue where someone else's DVR is showing up in addition to mine in my DO account. But, that's another story.

Has this happened to anybody else when taking advantage of this promo?

I had this happen to me the first day I tried to access BBMP. The web site was also extremely slow. It eventually cleared up and speed returned and have not seen this since. It's a huge security risk if BBMP is crossing accounts due to some network glitch.
 

rodneypierce

New Member
Jan 10, 2011
1
0
Cedar Rapids, IA
I just signed up saturday and had this same issue. Now it shows the movie pass there, but still says I have to pay for the movies. Going to check tonight and see if it has cleared itself up.
 

GaryPen

Thread Starter
Rich or poor, it's good to have money.
Supporting Founder
-My "platinum" channels showed up eventually, after an IRT member gave my box another hit. So, I got that going for me, which is nice.
-Also, I didn't realize that I had to activate BBMP myself. The option wasn't visible on the left side of the account side until hours later. But, once I saw the option, I was easily able to activate the BBMP online DVD-by-Mail thing. The installer probably should have mentioned it.
 

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