Who Is Brad at Dish?

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ohio_caps

SatelliteGuys Family
Aug 15, 2004
56
0
Had a bad install last month of my 722k. I replaced a 211 with a 722k. Lost NHL center ice on all receivers, my 322 was disabled and hours on the phone to get the correct programming back on all three receivers.

Got an automatic how did your service call go survey over the phone and I won't reveal the scores I gave them, but lets just say it was not pretty. So bad it asked me to record a message, which I did. Got a call from "Brad" a couple days later appoligizing for the fiasco. "Brad" said he was shocked at my experience and was sending me a couple free PPV coupons in email. He read back my email account and it was right. Before I hung up the phone, he said "I just sent the email to you".......

BRAD WHERE ARE MY COUPONS???????????

I know this is not the Dishnetwork CS forum, but anyone know if Brad a senior person or just some CS yahoo? Anyone got an email?
 
Slamminc11

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
237
lets see...25,000+ Dish employees within the corporation, and probably 3000+ of those work at the corp offices in Colorado...shouldn't be too hard to find Brad...
 
harshness

harshness

SatelliteGuys Master
May 5, 2007
20,387
5,448
Salem, OR
Unless something has changed, coupons aren't something that are e-mailed. The theory is that if they make them hard enough to use, you won't bother using them.
 
whatchel1

whatchel1

SatelliteGuys Master
Sep 30, 2006
9,098
51
Great High Plains
It should show up on your account

harshness said:
Unless something has changed, coupons aren't something that are e-mailed. The theory is that if they make them hard enough to use, you won't bother using them.
Click to expand...

When recently I got a couple of coupons for the problem of not being able to log in for several days. I needed to pay my bill before to long & they were working on changing the system at that time. Once they got it fixed they emailed me the info that I had 2 PPV coupons available to use. So yes w/ paperless billing customers they do email them now.
 
cosmo_kramer

cosmo_kramer

Master of my Domain
Oct 13, 2005
27,448
34,366
41.605N, -72.879W
I happened to find a photo of "Brad". He's the one on the right...

IndianCallCentre2.jpg
 
O

ohio_caps

SatelliteGuys Family
Aug 15, 2004
56
0
Slamminc11 said:
lets see...25,000+ Dish employees within the corporation, and probably 3000+ of those work at the corp offices in Colorado...shouldn't be too hard to find Brad...
Click to expand...

I asked if he was a senior person that anyone knew???? Next time I will bring my speak 'n spell out for you. Maybe I should t y p e s l o w e r ? ? ?
 
Last edited:
Zero327

Zero327

SatelliteGuys Pro
Oct 8, 2006
931
0
The Emerald City
ohio_caps said:
Had a bad install last month of my 722k. I replaced a 211 with a 722k. Lost NHL center ice on all receivers, my 322 was disabled and hours on the phone to get the correct programming back on all three receivers.

Got an automatic how did your service call go survey over the phone and I won't reveal the scores I gave them, but lets just say it was not pretty. So bad it asked me to record a message, which I did. Got a call from "Brad" a couple days later appoligizing for the fiasco. "Brad" said he was shocked at my experience and was sending me a couple free PPV coupons in email. He read back my email account and it was right. Before I hung up the phone, he said "I just sent the email to you".......

BRAD WHERE ARE MY COUPONS???????????

I know this is not the Dishnetwork CS forum, but anyone know if Brad a senior person or just some CS yahoo? Anyone got an email?
Click to expand...

No one of importance calls customers back. That should narrow it down for you.
 
Ghpr13

Ghpr13

SatelliteGuys Pro
Pub Member / Supporter
Jul 1, 2009
3,212
0
Louisville, KY
ohio_caps said:
Had a bad install last month of my 722k. I replaced a 211 with a 722k. Lost NHL center ice on all receivers, my 322 was disabled and hours on the phone to get the correct programming back on all three receivers.

Got an automatic how did your service call go survey over the phone and I won't reveal the scores I gave them, but lets just say it was not pretty. So bad it asked me to record a message, which I did. Got a call from "Brad" a couple days later appoligizing for the fiasco. "Brad" said he was shocked at my experience and was sending me a couple free PPV coupons in email. He read back my email account and it was right. Before I hung up the phone, he said "I just sent the email to you".......

BRAD WHERE ARE MY COUPONS???????????

I know this is not the Dishnetwork CS forum, but anyone know if Brad a senior person or just some CS yahoo? Anyone got an email?
Click to expand...

Brad? We ain't got no Brads. We don't need no Brads! I don't have to get you any stinkin' Brads!" http://en.wikipedia.org/wiki/Stinking_badges#cite_note-4Dish CSRs

Ghpr13:)
(With apologizes to any Brads out there!):D
 
Jimmerinwi

Jimmerinwi

SatelliteGuys Pro
Nov 29, 2008
795
1
Midwest
Check your online account. I know they have given me a few freebies in the past, and they are visible through your account at dishnetwork.com
 
Sparkman

Sparkman

Supporting Founder
Supporting Founder
Sep 8, 2003
1,308
36
Charlotte,NC
Islandguy43 said:
Brad is wearing the checked shirt and "Bob" the guy who pumps your gas at the Getty Gas Station is wearing the striped shirt.:rant:
Click to expand...

No, no, that's Mujibar on the left. He had to put his Dish Network customer on hold, someone called in for a reservation at Holiday Inn Express..
 
aquaman67

aquaman67

SatelliteGuys Pro
Oct 29, 2005
339
17
Tennessee
I know someone who works for … let's just say an "unspecified Government agency".

There are 312 "Brad"s associated with Dish Network Corporate.

Would you like their home phone numbers?



Just kidding....
 
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