Why am I getting blacked out of 4K hockey games on 106?

  • DIRECTV HAS FULLY RESTORED SERVICE!

    After 24 hours of being down the DIRECTV has fully restored its service after a satellite issue.

    DIRECTV thanks you for your patience!!

    A BIG THANK YOU to our CUTTING EDGE team for keeping on top of this for all our members!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
Status
Please reply by conversation.

RickD_99

New Member
Original poster
Nov 19, 2003
3
2
I tried watching the Chicago/Anaheim 4K hockey on Sunday 3/4/18 and got the dreaded 721 channel not subscribed error screen. I called up D* customer support and explained to them that I have the Choice Xtra package which includes the DirecTV sports pack (including the NHL Network on 215) and that I felt that I should be getting the 4K broadcast as well. He agreed and tried reauthorizing my HR54 and C61K client; oddly enough that worked for a while but about 5 minutes after I got off the phone the 721 screen reappeared and I was never able to get the game back. This issue is strange because I never have had a problem getting any of the other live 4K broadcasts on 106 ( including NBA 4K games), just hockey for some reason. Has anyone else run across this issue?
 
I tried watching the Chicago/Anaheim 4K hockey on Sunday 3/4/18 and got the dreaded 721 channel not subscribed error screen. I called up D* customer support and explained to them that I have the Choice Xtra package which includes the DirecTV sports pack (including the NHL Network on 215) and that I felt that I should be getting the 4K broadcast as well. He agreed and tried reauthorizing my HR54 and C61K client; oddly enough that worked for a while but about 5 minutes after I got off the phone the 721 screen reappeared and I was never able to get the game back. This issue is strange because I never have had a problem getting any of the other live 4K broadcasts on 106 ( including NBA 4K games), just hockey for some reason. Has anyone else run across this issue?
You've been a member for 16 years and this is your first post????????????????
:welcome to Satelliteguys!
 
  • Like
Reactions: whitewolf8214
Sounds like some kind of glitch. I watched the first period with no issues in South Jersey before switching to the Devil game.
 
Status
Please reply by conversation.
***

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)