Why VOOM deserves a service award...

Z

zvogt

Thread Starter
SatelliteGuys Family
Nov 12, 2003
72
0
I just got an automated email that was a response
to an inquiry I made at the Voom website back in OCTOBER!

Only two months to respond with a form letter, I'd like to see
the competition that could provide anywhere near that level
of customer service...

:p
 
A

Alan Gordon

SatelliteGuys Pro
Oct 20, 2003
569
0
Dawson, GA
Not really about VOOM per se (although I could tell some funny stories about Sears when I was checking out VOOM), but last month I sent a inquiry to a local cable company, Mediacom over their website last month to find out if they have expanded their coverage area to our home for when they upgrade to HDTV (locals), and I still haven't heard back, and I doubt I ever will... although I did find out that we are still not eligible for cable service through dslreports.com message board.


~Alan
 
S

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,039
1,738
New York City
You are lucky that you got a response back! I am still waiting for mine.:)
 

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