Why VOOM deserves a service award... (1 Viewer)


Thread Starter
SatelliteGuys Family
Nov 12, 2003
I just got an automated email that was a response
to an inquiry I made at the Voom website back in OCTOBER!

Only two months to respond with a form letter, I'd like to see
the competition that could provide anywhere near that level
of customer service...


Alan Gordon

SatelliteGuys Pro
Oct 20, 2003
Dawson, GA
Not really about VOOM per se (although I could tell some funny stories about Sears when I was checking out VOOM), but last month I sent a inquiry to a local cable company, Mediacom over their website last month to find out if they have expanded their coverage area to our home for when they upgrade to HDTV (locals), and I still haven't heard back, and I doubt I ever will... although I did find out that we are still not eligible for cable service through dslreports.com message board.


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