Wireless Box won't turn back on

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SatelliteGuys Pro
Aug 29, 2009
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Port Ewen, NY
I got the DirecTV wireless On-Demand thing last month. I got it up and running and downloaded shows and everything. Last week I had a Powere Surge the whole city lost power for about 3 minutes. The next day when I went to download a show it did not connect and the wireless's boxs blue light was out. The cord thats plugged in still is green light but the box is not blue.
 
jtwex

jtwex

SatelliteGuys Pro
Jul 25, 2008
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Embarrassed Bear
I got the DirecTV wireless On-Demand thing last month. I got it up and running and downloaded shows and everything. Last week I had a Powere Surge the whole city lost power for about 3 minutes. The next day when I went to download a show it did not connect and the wireless's boxs blue light was out. The cord thats plugged in still is green light but the box is not blue.

Do you mean the powerline adapter that plugs into an power outlet or some other true wireless product from DTV like a wireless g/n router? If it's a powerline adaptor it's running off your homes electrical current & could have easily got fried during your power spike &/or outage. Not familiar with the powerline but obviously unplug the unit for two minutes & check for any reset breakers it might have but if all that fails it sounds like your storm might have fried it. Even though these things aren't generally covered by power spikes for warranty purposes my guess would be they would replace the unit before taking it apart to check for fried guts. If it still doesn't work call DTV tech support & tell them it stopped working; leave out the storm details. :eek:
 
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