Wireless connection issues

cummingsje

Thread Starter
SatelliteGuys Pro
Feb 10, 2007
581
26
I recently moved and got Dish service. HWS Super Joey and Wireless Joey. I have the HWS connected via Wifi and sometimes it shows connected but other times not. I've troubleshot by connecting hard wired and it stays connected with no problems. I physically don't want to run a hard wired Ethernet cable so i need wireless to work. I'm thinking it has to be the HWS wireless as all my other tablets, phones, etc. Connect wireless with no issues. Anyone else run into this problem?

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bwexler

SatelliteGuys Pro
Nov 29, 2007
732
250
San Marcos, CA
Yes!
You can go into Broadband setup and find the WiFi signal strength. Mine was 32% That was not enough to provide a happy Hopper.
My Hopper is about fifty feet and 4 walls from the router. I will run an ethernet cable to solve my problem. I will probably add a 4 port switch with wifi near the Hopper so my other devices can benefit as well.
 

ChadT41

THE BEST THERE HAS EVER BEEN
Apr 20, 2014
10,801
4,240
Mesa, Az
Simple solution... Amazon.com and search for a Hopper Internet Connector. It's the best of both worlds, and better.
 

cummingsje

Thread Starter
SatelliteGuys Pro
Feb 10, 2007
581
26
Thanks for the solutions! I think i figured it out. Seems the wireless on my Arris SBG6700-AC doesn't play nice with the Hopper. I set it to bridge mode and connected my older Netgear router and seamless for the past few hours.
 

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