Wow - software download hit my HR44 like a ton of bricks this morning... (1 Viewer)

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hancox

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Supporting Founder
Nov 23, 2003
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Monroe, CT
1) Blew away HD channels - needed to rerun Sat setup
2) Blew away OTA AM21 stuff - same for antenna
3) WHAT NUMBSKULL DOES A NATIONAL ROLLOUT IN A BLIZZARD????????

Morons. D* is making me lose confidence daily.
 

Jw2016

SatelliteGuys Guru
Jun 3, 2016
130
50
Upper Midwest
Well there are other pay TV providers out there to choose from if you are not happy with Directv. Software updates are sent when Directv sends them, in a blizzard or a storm, etc. If they were to wait for calm weather across America to push new software, it would never get done.
 
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Jimbo

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Jul 14, 2005
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Also, if you dont have a signal due to the weather ... you dont get the update at that time.
Must have had a good enough signal to get it.
 

oiltrain

Well-Known SatelliteGuys Member
Dec 1, 2006
28
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1) Blew away HD channels - needed to rerun Sat setup
2) Blew away OTA AM21 stuff - same for antenna
3) WHAT NUMBSKULL DOES A NATIONAL ROLLOUT IN A BLIZZARD????????

Morons. D* is making me lose confidence daily.
 

oiltrain

Well-Known SatelliteGuys Member
Dec 1, 2006
28
0
Update here in NW Pa. must have been somewhere between 1:45AM - 2:00AM.Woke up this morning with same problems had to call D and have them do a HR44 reset from their end. Had to wait 20 minutes on hold for a rep. Oh well!!!
 

jdspencer

SatelliteGuys Pro
Oct 22, 2004
4,087
18
Binghamton, NY
My HR44 also took the hit with this latest update.
It emptied my Quick Tune list, the HD was gone and my locals disappeared.
So I did the normal checks, this snow storm only slightly lowered my signal strengths.

So I did a restart from the menu. All is well now.

BTW, it's still snowing here. (18" so far)
 

Marcingak

SatelliteGuys Pro
Feb 5, 2015
210
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NJ
Same thing happened to me. HD channels disappeared from the guide. Had no idea it's because of the update. Did a reset and everything is fine now.
 

SpaethCo

Pub Member / Supporter
Pub Member / Supporter
Nov 7, 2005
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Minneapolis, MN
Red button reset pulled a brand new software release which restored all missing channels here. Maybe someone queued up the wrong code to push out last night?
 

hancox

Thread Starter
Pub Member / UConnaholic
Supporting Founder
Nov 23, 2003
3,572
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Monroe, CT
Also, if you dont have a signal due to the weather ... you dont get the update at that time.
Must have had a good enough signal to get it.
My point with the snowstorm wasn't in impacting the software release.

When you have a major weather event, especially one impacting the number of people this one did, you shouldn't roll out software.

Anyway, they fixed it with a newer release, but the impression I got of keystone cops wasn't far off, i don't think...
 
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