My 722 calls "home" more than 12 times a day!

[upsss]

Any reason my 722 calls "home" more that 12 times every day, day and night? Each call duration is exactly 5 seconds. When I call that number, it is always busy.

 

[pabeader]

what number is it calling?

 

[pabeader]

must be calling the wrong number so it keeps trying over and over until it gets an answer.

 

[n0qcu]

When I call that number, it is always busy.

That's the problem, its going to keep trying until it is able to connect.

 

[MattG@DISH]

Any reason my 722 calls "home" more that 12 times every day, day and night? Each call duration is exactly 5 seconds. When I call that number, it is always busy.

What are the settings in menu-6-1-4? What does it say when you run the "connection" and "call/dial out" test in menu-6-3?

As always, a reset may help

 

[upsss]

I think I figured out the problem. In the Phone System Setup menu (6-1-4) the "Prefix Code" was selected and in the Prefix entry there was some number. Apparently it kept trying to dial "home" using that prefix (I don't require any prefix to dial). I simply unselected the Prefix Code, hopefully that will fix it. Thanks everyone.

 

[MattG@DISH]

I think I figured out the problem. In the Phone System Setup menu (6-1-4) the "Prefix Code" was selected and in the Prefix entry there was some number. Apparently it kept trying to dial "home" using that prefix (I don't require any prefix to dial). I simply unselected the Prefix Code, hopefully that will fix it. Thanks everyone.

That's what I thought the problem was

Please let us know if it's still having the same problem.

 

[dan188]

How often it it suppoe to dial out

 

[MattG@DISH]

How often it it suppoe to dial out

I think it's about once every week or two because that's often our STBHealth updates

 

[isaacmorseMI]

How often it it suppoe to dial out

Dan it would make your posts a lot easier to read if you used proper spelling and punctuation.

Thanks.

 

[Dishman1978]

Dan it would make your posts a lot easier to read if you used proper spelling and punctuation.

Thanks.

Grammer Nazi Alert. Beep beep beep. Lol

 

[3HaloODST]

jus ffer dat imma gunna makea poast wit da worste grammer an punctiation eva

i aktially tought hes pst wa vey leggable otha den an cupple tiepoes

 

[R0ss]

jus ffer dat imma gunna makea poast wit da worste grammer an punctiation eva

i aktially tought hes pst wa vey leggable otha den an cupple tiepoes

Ross

Sent from my DROIDX using SatelliteGuys

 

[SaltiDawg]

I think it's about once every week or two because that's often our STBHealth updates

Matt,

With my 722k and 622 it is more like once a month. Both connected to the telephone and only the 722k connected to the www.

EDIT: I was mistaken... in July my two receivers called a total of four times... no PPV so I assume two times for each receiver. They called: 1-866-363-7172

 

[pabeader]

jus ffer dat imma gunna makea poast wit da worste grammer an punctiation eva

i aktially tought hes pst wa vey leggable otha den an cupple tiepoes

sweet!!! is that an app?

 

[dan188]

I noticed one of my boxes sometimes dials out during the day. Is that normal

 

[JSheridan]

Before I hooked the 722K up to broadband it called out on the phone line every night at 10:20PM. Don't know if it called out more often than that, but I'm sure of that.

 

[isaacmorseMI]

Grammer Nazi Alert. Beep beep beep. Lol

LOL.

 

[upsss]

My 722 still has difficulties calling "home", it dialed 12 times in the last 24 hours. At least now it is calling the right number, (866) 363-7172. If I do the Diagnostic Test, Call Out, it dials (866) 366-8634 and I get call out FAILURE.

I tried dialing manually both numbers and it connects fine, although it takes about 10 seconds until I hear the response tones (don't know if that is normal) and my phone log shows each attempted call to last only 5 seconds. BTW, I am using VOIP and the receiver displays incoming Caller IDs without any problems.

 

[SaltiDawg]

...BTW, I am using VOIP and the receiver displays incoming Caller IDs without any problems.

I use Vonage for phone of a solid Fios internet connection and the Dish modems have no problem. I believe, however, that I have read posts from VOIP users having problems that were solved using a suffix on the dialed number or similar... you may find something with search.