Blockbuster Movie Pass free for 3 months!! :)

[ochie927]

Good things really do happen to those who wait. LOL!!

Here's the transcript: (edited out my name and his ID code)

Please wait while we find a representative to assist you...
Welcome to DISH Network Chat.
Ronnie (ID: XXX): How may I help you today?
XXXX: Hi Ronnie
Ronnie (ID: XXX): How are you?
XXXX: Good thanks
Ronnie (ID: XXX): You're welcome.
XXXX: Ronnie I have a problem with having the link for the free blockbuster promo disappearing from my account
Ronnie (ID: XXX): I’m very sorry to hear that you are having an issue.
XXXX: I was going to sign up last week but I was told thru the online chat and thru the phone that it would be best for me to wait for october since there will be new "changes"
Ronnie (ID: XXX): I will be happy to assist you with your request.
XXXX: now I am trying to sign up but the link is now gone
Ronnie (ID: XXX): Please give me a moment.
XXXX: ok
Ronnie (ID: XXX): Thank you.
Ronnie (ID: XXX): May I know which Internet browser you are using right now?
XXXX: browser? firefox
Ronnie (ID: XXX): Okay.
Ronnie (ID: XXX): I request you to use Internet Explorer 8.0 for now.
Ronnie (ID: XXX): We normally prefer I.E 8.0 version.
XXXX: Ronnie...in My Account, everything else shows up except the link for Get Blockbuster
XXXX: on the left hand side
Ronnie (ID: XXX): I understand that.
XXXX: ok i have opened internet explorer
Ronnie (ID: XXX): Are you looking to get Blockbuster movie pass free for 12 months promotion with 24 month commitment?
XXXX: there's a two yr commitment?
XXXX: i dont remember the exact details Ronnie, I know I noticed that link last week and I was going to sign up for it when I was told to wait for october 1
Ronnie (ID: XXX): Okay.
Ronnie (ID: XXX): I'll provide you complete information regarding that.
XXXX: thank you
Ronnie (ID: XXX): Please give me a moment.
XXXX: ok
Ronnie (ID: XXX): Due to some technical issues, the link is not available for you.
Ronnie (ID: XXX): The charge for movie pass is $10 a month. Shall I add it to your account now?
XXXX: that is the promotion? i remember I saw it being free that is why i was signing up for it last week
Ronnie (ID: XXX): Alright.
Ronnie (ID: XXX): I'll offer you this for free.
XXXX: that would be awesome if you can do that Ronnie
Ronnie (ID: XXX): Sure.
Ronnie (ID: XXX): I have added Movie pass to your account which is free for 3 month and roll to pay promotion.
Ronnie (ID: XXX): If you don't want to continue after 3 months then please contact us on or before 01/02/2011 to remove this from your account.
Ronnie (ID: XXX): The link will be available for you in 1 hour.
Ronnie (ID: XXX): You will find all the information once you have access to the link.
XXXX: do i need to do anything with my receiver?
Ronnie (ID: XXX): Nothing to do. Please log in to your online account after 15 minutes.
XXXX: oh ok...appreciate the help Ronniw
Ronnie (ID: XXX): Do you have any other questions for me?
XXXX: Ronnie*
XXXX: that's it for now
Ronnie (ID: XXX): Hope you had a good weekend. Thank you for using DISH Network chat and have a great day!

 

[Slaylock]

Where can I get details about this promotion? Can one of the DIRT members authorize this?

 

[gpollock87]

Where can I get details about this promotion? Can one of the DIRT members authorize this?

i would like to know too. i don't want to drop my free platinum but i might swap it for this

 

[ben-]

Yea so apparently the promotion we were told about ended 9/30 even though it wasnt mentioned on the page (that i saw) now did the rep tell me an expiration date existed. Awesome though. This is the reason i dont contact customer service they get your hopes up, then something changes and you get left with a salty taste in your mouth. I still enjoy my service just going to avoid the contact with the company part

 

[wolfjc]

I just today got a call from Dish to exchange my expiring free Stars for three free months of HBO and some other movie channel.

 

[Scott Greczkowski]

I am told that this promotion does not exist anymore.

 

[ben-]

I just today got a call from Dish to exchange my expiring free Stars for three free months of HBO and some other movie channel.

I saw that in my promotions make sure to cancel 12/31 or it will continue to bill you.(i assume their gonna snag 5.00 from me to drop it from my service) The plus to hbo and skinemax free is you also get to try out their streaming service which is pretty cool, and works on android.

 

[stardust3]

I am told that this promotion does not exist anymore.

If I'm not mistaken there were advertisements about getting free blockbuster for a year, then again this service didn't exist until 10/1. It leaves more ??'s than answers for customers who signed up under the "other" promo.

 

[tedb3rd]

Been a Dish customer for over 10 years and they flat out denied to give me BB movie pass promo/free at all. They told me that it was only available to new customers. ...Even the chat CSR in 'customer loyalty' said no, it would be $10/month!

 

[RaymondG@Dish Network]

I saw that in my promotions make sure to cancel 12/31 or it will continue to bill you.(i assume their gonna snag 5.00 from me to drop it from my service) The plus to hbo and skinemax free is you also get to try out their streaming service which is pretty cool, and works on android.

You are only charged a $5 Programming change fee when you add or remove the same service within a 30 day period. If you have had the service for more than 30 days there is no Programming change fee to remove it.

 

[gpollock87]

Been a Dish customer for over 10 years and they flat out denied to give me BB movie pass promo/free at all. They told me that it was only available to new customers. ...Even the chat CSR in 'customer loyalty' said no, it would be $10/month!

i was kinda told the same thing. i have the free platinum and i asked about the 3 month and 12 month bb movie pass promo and was told i don't qualify