I think a lot of the decline in "customer service" has been due to the increasing losses experienced from delinquency over the last year. As the number of accounts delinquent grows, DirecTV (and any other company) can ill-afford to let customers go further behind in payments.
In this...
I believe it is more the place of the son to help out the dad than it is DirecTV's. How can we expect DirecTV to be more financially responsible for this man than his own son?
...they love? Maybe some companies still recognize useful contributions by offering talented people jobs.
I do not like getting into this p***ing match between the two boards because it is juvenile and pointless. But I am consistently disappointed by the poor decisions made by leadership...
Scott, neither is perfect. But there is no point in you denying a considerable bias. You have your reasons and I respect them. But DirecTV will never be your preference and that has always been obvious.
I do feel very sorry for your loss. I do not envy you or your family what you are going through.
That being said, I do not know how we can expect DirecTV to behave very differently. DirecTV service is not water or power. It is a luxury/convenience item. What has changed over the...
Here is my biggest issue: the same people complaining about a lack of HD channels used to complain about HD Lite. You can have some of the channels in great quality. You can have all of the channels in crappy quality. But you can't have all of the channels in great quality. Dish has added...
People hate learning two ways to do the same thing. It could be a GUI 10x better than the TiVo and many people would still hate it. Many people hated TiVos when they came out because there were more complicated than their VCRs. What many people hate most is change.
Here's the most important thing to remember: many people hate change. A good percentage of the population show brand loyalty to the first brand they bought. People that had a TiVo might show unconditional affinity for its interface. A guy whose first DVR was a Dish 622 might never want to...
Read a little more about Epix and this will be clearer. Epix is pitching itself as a premium movie network with similar fees to the provider, but wants to be included in base packages. They want to drive up the cost of the base package and not be an itemized package. Not so surprising that...
A 24-hour limit is probable, but they are positioning this as an alternative to a trip to a theater (which has a built-in time restriction) as opposed to a rental.
It's cheaper for one person to watch it at the theater. This does not hold if you have a few people watching it at home (for one price) versus the theater where everyone is charged separately.
The HD Net Movies that show before theatrical release are from Magnolia Pictures, which I believe...
Here's the timeline as it normally works:
HD Channel is announced
HD Channel signs carriage agreements
Providers identify bandwidth for channel
HD Channel goes live for distribution
Providers send signal to their subscribers
BBC America knew that step 3 was a problem. They...
You know, if these channels had launched their HD counterpart a year or so ago, they'd have made the bandwagon...
I guess it's DirecTV's fault the channels didn't have it together then.
And a lot of it depends on time of day. Since I don't watch TV during the day, I am most concerned with primetime HD and premium channel HD. The main premium HD channels (don't go off on DirecTV not having HBO 8 HD, the ocho) are overwhelmingly HD content. The Viacom channels are largely not...
DirecTV didn't force you into a 2 year contract. You chose to enter into one with them. When you did, you accepted them as a good value for 2 years. Sure, you can complain, but you vote with your wallet each month you pay them.
I am just pointing out that expecting DirecTV to have every channel on the first day of its availability is setting yourself up for disappointment. Do you go to the car lot the first day a new car is announced and yell at them for not having one on the lot?
Expressing a desire to see the...
So DirecTV is supposed to accommodate the ever-changing schedule of every low-rated channel that puts up some token HD effort? The ratings for this channel are horrible, regardless of any possible political commentary.
I can't think of a single top-tier channel I want that isn't available in...
No, by most TiVo devotees, the HR2x series has a ways to catch up. For the rest of the population the HR2x is much more the standard. Look at the number of HR10-250s that were in use at the height of their popularity. Compare that to the number of HR2x boxes out there right now.
You cannot...
Because DirecTV employees supporting a very widely accepted production box is the same as TiVo employees developing a future box. Different employees, different companies, different stages.
If you have a TV that can do 1080p at 24fps, you get a picture at the original framerate with little conversion. The bandwidth savings from not dealing with the other frames can allow more detail in the same amount of bandwidth (versus 1080i60). 1080p24 can give you more accurate picture...
If I had to hazard a guess, I would say it probably has more to do with starting over then with the drive itself. Putting in a new drive (unless you used some drive backup voodoo) means blank database starting over.
Take this for what it is. Viacom has decided that MTV, CMT and VH1 viewers care less about HD content. They assume their demographic groups will watch their shows with or without HD material. So far, it seems they are right.
I think it's out there, but you have to be very very careful. And the copy only works for that DVR or as a backup. You can't move the content to another DVR or play it on a laptop.