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  • Users: JD Hogg
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  1. JD Hogg

    DTV Poor Customer Service + Billing Nightmare

    At the end of September, I had scheduled in advance to cancel my DTV service on 10/16/13. About 1 week prior (on 10/10/13), DTV went ahead and shut off my service. I called them up and asked why my service was disconnected prior to my scheduled date and I was told that it was a glitch in their...
  2. JD Hogg

    C31 Client Losing Signal/Black Screen from HR34 (requires Genie Reboot)

    The past few days my C31 client is losing complete signal (black screen) about twice per day. The only thing that brings the picture/connection back is a red-button reset from the HR34 Genie receiver. Doing a red-button reset from the C31 unit does nothing. I have checked/replaced the HDMI...
  3. JD Hogg

    Retention Dept Cancellation Question (Is This Typical?)

    Called DTV's 800# and said "cancel" at the prompt and was forwarded to retention dept. Spoke with an agent and asked when my contract end date was and how much the ETF is if I were to cancel service. When asked "why"...I told him that I was very upset that DTV is going into it's 2nd year with...
  4. JD Hogg

    Extending the Recording Ending Time > 3 hours (HR-34)

    Is this possible (manually somehow)? Thx
  5. JD Hogg

    New Customer 2-Year "Price Lock" (2012) Question?

    I just received my statement for this month and I noticed that the Advanced Month Receiver fee went up from $20 > $25 and my Choice plan went up from $63.99 > $64.99. I am aware that DTV was increasing some of it's pricing - but I thought that it didn't apply to new customers with a 2-year...
  6. JD Hogg

    Pixelation Issue on Sports Broadcasts?

    I've noticed that on certain channels there is an issue with pixelation during a sports broadcast when the camera quickly zooms in for a shot. The picture quality is severely degraded (ie choppy, pixelated) - but goes back to HD quality again when the shot pans out. I've noticed this while...
  7. JD Hogg

    "To Record This Episode, Press (R) on Your Remote"

    Is there a way to get rid of this ANNOYING pop-up message????? Happens on almost every channel I go to. I have "Recording Tips" turned OFF but I'm still seeing this message. HR34 Receiver. Thx
  8. JD Hogg

    Disappearing OTA Channel from HR34 Guide (AM21N)

    I have an HR34 + AM21N setup. While I do get the main Los Angeles locals through DTV, I'm using the AM21N to get the "sub channels" only offered through OTA. My question is that there's 1 channel (This, 5.3) that keeps disappearing from the guide even though it is marked/checked in my channel...
  9. JD Hogg

    RSN (Sports Pack) "Black-out" Question for NBA Games

    I currently have NBA League Pass + Sports Pack from DTV and I've recently noticed that NBA games are *not* being blacked-out on the RSN channels. Is this because I have a NBA LP subscription on my account that disables the black-out restrictions on the RSN channels - or is it an error/glitch on...
  10. JD Hogg

    HR34 Performance (vs HR24) Question?

    I've only had my HR34-700 for a couple of weeks now and in comparison to an HR24-100 receiver I have in a bedroom, I've noticed the following issues with the HR34 (which I would like to know IF this is "normal" or maybe I have a faulty HR34): 1) Guide scrolling NOT as fast/smooth compared to...
  11. JD Hogg

    HR34 Dropping Internet Connection (Hard-Wired)

    On my HR34-700, I have an Ethernet cable going directly to the back of the receiver and my internet speed is 30/4. And my "Whole Home" consists of a C31 client and a HR24-100 as well. For whatever reason, the Hr34 can't seem to stay connected to the internet. They are times when I launch the...
  12. JD Hogg

    Can the C31 view recorded programs from the HR24 (or only from HR34)?

    I finally set up my new home system today (HR34 + HR24 + C31) but I noticed that the C31 is unable to view the recordings on the HR24 receiver.....however the HR34 receiver displays the recorded shows. Is there a way for the recorded programs on the HR24 to display in the "recordings list"...
  13. JD Hogg

    Sat 101 Signal Strength Question

    Set-up: SWM8 Location: Los Angeles, CA I just had my DTV installed about 1 month ago and running a "signal strength" on Sat 101.....almost ALL of the Transponders are showing up at 99-100%. The exception being: TP 4 - 43% TP 12 - 33% TP 20 - 0% TP 26 - 0% Is this NORMAL or does my dish need...
  14. JD Hogg

    AM21N + HR34 Question (Shared Channels w/ other Receivers - Whole Home)???

    Hello. Newly registered member to this great community and recent DTV subscriber (3 weeks and counting). I have the HR34 (living room), HR24 (Bedroom 1) and the H25 (Bedroom 2) as part of my current set-up (including "Whole Home"). I just purchased the AM21N Off-Air Dual Tuner to get ALL of my...