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Last reply · posted in Old VOOM News and Developments Archive
:mad: Okay basically I would like to say that this is my first time at this, and I am so mad I don't know were to start. But I thought I needed to get my story out, thinking I was the only one suffering the tragic flaws of new business. I reside in MD and for us VOOM is a new product for satellite service. Once I saw the commercial I was excited by the idea of leaving Comcast cable and venturing with a new aspiring company providing HD content. What was more appealing was the advertisement, of "0.00" installation cost. WOO WOO!! I said to my wife, "this is it". I read the article posted in Sound and Vision mag this past month about VOOM, and was relatively confident this was the service to invest in. Boy was I completely and utterly mistaken. First off, it took two attempts and I am without their service.

First attempt:
I had a week day installation, on a rainy day. If I were an installer, maybe I would be a little pissed, but like the post man that is the nature of the work. He was 45 minutes late, with no courtesy call. Then he states " My townhouse exceeds the 24 ft height regulation and that I would have to pay $185.00 for him to place, what I guessed would be the OTA and dish. I explained that I was not aware of such charges and that not only had VOOM stated it was zero installation, but was not made aware of any exemptions to this offer.

So I got on the phone with customer service, which to no avail, stated I would have to pay since this was regulated charges by the contractor company not VOOM. So figuring I was about to be hood winked, I asked would he take a check. He Stated " no we can only take cash or charge". I replied " who has 100.00 in cash on them and if you had been on time maybe I could have had the money for you. He then stated "I will have to charge you 45.00 for coming out and not installing the service". I was so hot, I should charge you for being 45 minutes late, no thanks.

Second Attempt:
I called VOOM back thinking, retribution is yours....... So the customer service rep stated "no way should I have to pay anything and that I was probably being taken advantage of". Did I complain, yes. So he convinced me to try again by offering me another contractor company for the installation-"Directvision", an omni-directional OTA and a guarantee that service would be installed and victory would be mine.

Guess again my friends.......My date was 4/3 the time btwn 8-12p. Did anyone show, "Hell No!!!!". Did anyone call ahead to say they were running late or not at all "Hell No!!!!". Could I get through to VOOM customer service, after holding for 30 minutes, consecutively, Double "Hell No!!!!"......

Disappointed am I that a new company trying to compete against three types of providers in this market, allows shady contractors to represent their interests. That a company who needs 100% appreciation and satisfaction to gain more loyal subscribers. Did they care to have any idea that I am a geek at heart, electronics super freak. Which by the way knows plenty of people that listens and request my humble opion on what's the SH&@! to have any their home. And lastly, do they understand, that I have the unadulterated access to 100's of HDTV buying, cable purchasing, Satellite dish installing, question asking, no idea what they want, money spending-public to speak too. It will be my doing to tell each person that I come in contact with, to never deal with VOOM and to stick with Comcast, DirectTV or even DishNetwork (which we don't sell).

Now that's how mad I am....So VOOM I promise to affecting your bottom dollar, spread my disgruntle opinion, until you guys get your sh@!-together.

Thanks,

P.S.

Sorry this is so long.

FEDUP2004VOOM
22 Replies · 3340 views
M
I have to ask. Whats the point of coming to the forum, registering and then telling us about how terrible V* is and then disappear without one single follow-up comment to all the comments left by fellow forum members?
C
Voom Installation

Anyone in the Salt Lake area should be very pleased with AAA satellite. Not only did they show up on time and do a nice installation, they also responded to a service call shortly thereafter. The problem in the receiver developed after the installer left. They actually rescheduled the service call three days ahead of when VOOM said they would be there. My advice to anyone having VOOM installed or a service call is that they call VOOM or Intalls and find out who your local installing company is and lay the groundwork with them. They asked me many questions about the install that VOOM did not ask. It can save misunderatindings and a bad experience.
wasch_24
Mr. Biggles said:
I have to ask. Whats the point of coming to the forum, registering and then telling us about how terrible V* is and then disappear without one single follow-up comment to all the comments left by fellow forum members?
Good point.
fayrich
In response to why V doesn't give locals like the other guys --simply put, there would be very little HD if they wasted their bandwith on locals all over the country. That is why the other guys offer so little HD.
vurbano
very well put FAYRICH and MR BIGGLES. Ive noticed some make a brand new id just to come in and post some elaborate complaint and leave. In the AVS forum as well.
meStevo
Lifetime Supporter
Last reply · posted in The Chit Chat Club
A continuation of a thread from the pub, just general discussion of AI.

Brief 60 minute clip about next gem autonomous fighters - not remote controlled, but rather collaborating with controllers and aircraft in the theater.


View: https://youtu.be/DRm0mbp_n1k


We've literally got a movie already about this ;)


View: https://youtu.be/a2PW7a9ViDc
67 Replies · 1116 views
meStevo
Agreed, it mostly regurgitates known solutions. That's the point. Nobody needs an innovative fix for a driver error or a creative way to format a report. Let it handle the solved problems so people can spend their time on the ones that aren't.
harshness
Agreed, it mostly regurgitates known solutions. That's the point.
That's the point at which innovation ends, and there's no longer any point to software engineering other than swatting bugs that result from misapplication.
meStevo
That's the point at which innovation ends, and there's no longer any point to software engineering other than swatting bugs that result from misapplication.

Addressed by what you didn't quote. This cycle is as old as computing: compilers, libraries, frameworks each automated the tedious part, and the human work moved up a level. Innovation didn't end; it shifted. And people still make new compilers, libraries or frameworks.

Nobody's forced to hand anything off. Anyone who wants to keep doing it by hand still can, and people who couldn't do it at all now can.
harshness
... and people who couldn't do it at all now can.
Misapplication isn't something that the casual coder can identify. They can only discover, the hard way, that it doesn't work at some point.
meStevo
Misapplication isn't something that the casual coder can identify. They can only discover, the hard way, that it doesn't work at some point.
You're not wrong, but that's part of learning. Whether from others or our own mistakes, we've all learned that lesson one way or another.
harshness
Whether from others or our own mistakes, we've all learned that lesson one way or another.
I'm not sure that the school of hard knocks is the quickest or surest education to find your way.

There are many examples in the headlines of people getting burned multiple times and not wavering in their pursuit of stupidity.
meStevo
I'm not sure that the school of hard knocks is the quickest or surest education to find your way.

Good thing not everyone will have to learn the hard way then. The same tools can explain why something broke.

There are many examples in the headlines of people getting burned multiple times and not wavering in their pursuit of stupidity.

This is true of literally anything, though.

Happy to agree to disagree, but I'm already enjoying the dividends personally and helping others at work and at home do the same.
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dishstaller
Been reading this thread but not commenting much, primarily because there is so much "news" out there on this topic and it is hard to tell what is real and what is theater.
My biggest problem with AI is that these agents are taught...not necessarily programmed but taught. Well, there's an old saying "garbage in/garbage out". I remember a Joe Rogan show a while back when he had Elon Musk on and they talked about AI and Elon said one of the AIs (can't remember which one, sorry) was asked which was worse, Thermonuclear War or mis-gendering Kaitlyn Jenner and it came back with the answer that mis-gendering was worse. Now forget the politics involved with all the gender stuff we have been subjected to the past few years.....to say that mis-gendering is worse than the killing of hundreds of millions, perhaps billions of human beings.....Kaitlyn Jenner included.....is simply insane not to mention incredibly dangerous.
meStevo
Been reading this thread but not commenting much, primarily because there is so much "news" out there on this topic and it is hard to tell what is real and what is theater.
My biggest problem with AI is that these agents are taught...not necessarily programmed but taught. Well, there's an old saying "garbage in/garbage out". I remember a Joe Rogan show a while back when he had Elon Musk on and they talked about AI and Elon said one of the AIs (can't remember which one, sorry) was asked which was worse, Thermonuclear War or mis-gendering Kaitlyn Jenner and it came back with the answer that mis-gendering was worse. Now forget the politics involved with all the gender stuff we have been subjected to the past few years.....to say that mis-gendering is worse than the killing of hundreds of millions, perhaps billions of human beings.....Kaitlyn Jenner included.....is simply insane not to mention incredibly dangerous.

Agents need appropriate context to make what would be understood as the correct read in a situation like that, and that Gemini answer was a clear miss on that front.

That said, we've also seen Musk (and/or his team) put his thumb on the scale (or just release a very poor product) with his own deployed AI since:


In the end, it's all a tool. Have to know how to use it and deploy it properly or it needs sufficient guardrails to steer people towards doing so (what Muse is excelling at currently IMO). I'm routinely interacting with several agents a day operating various processes locally and in services I use, and there are numerous others silently spun up to perform actions or satisfy requests from my prompts.

Related to earlier discussion in the thread on leveraging local inference: this kind of analysis happening behind the scenes is something everyone will have built into Windows, IMO. Most people won't see all of this, just the results, unless they want to dig into how the fix was chosen. Stuff like this will be standard as agents get local system access baked in, and more of the inference itself moves on-device.

1792355686329.webp
T
Good thing not everyone will have to learn the hard way then. The same tools can explain why something broke.



This is true of literally anything, though.

Happy to agree to disagree, but I'm already enjoying the dividends personally and helping others at work and at home do the same.
You invested in datacenters?
meStevo
You invested in datacenters?


Though, I do have stocks in my portfolio that benefit from data centers.
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views
Former member 208119
Last reply · posted in SiriusXM Satellite Radio
My year was almost up and we got the new bill for a year of service for $ 360.00 insane sat radio is becoming like cable!!! i logged into my acct and hopped onto chat and told the rep that i wanted to cancel. she understood my concern and went quiet for a few minutes. i figured that she was canceling my service. she comes back and said that she seen that i have been a sub since 07 and then offers me the same package for a year for 120.00 with taxes and fee's!!! i grabbed it. after almost having a stroke :biggrin
236 Replies · 10922 views
B
What i noticed with my last renewal XM is now billing me $4.99 monthly instead of one time yearly payment.
Jimbo
What i noticed with my last renewal XM is now billing me $.99 monthly instead of one time yearly payment.
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
EarDemon
I tried to do that, when I did delivery driver work (2010- 2013), we had a fleet of Freightliners. The newer trucks had headunits that were satellite compatible (XM only I think), but lacked the antenna and guts. I got a car kt for my old Roady XT and tried to use it, but at the volume levels I needed have it at to hear it over the diesel engine it sounded like crap, so I used my phone with an aux cable. When I was in the middle of nowhere with no cell service it didn't do me any good though.

At my current job, one of our new cars has the free trial of SXM active, I frequently have to go off site to a location 75 miles away in a rural area and it's nice being able to use the service off of the satellites versus using the app. There are many places on this journey where all three providers lack service.
B
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
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TRG
TRG
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
B
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
Jimbo
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
You get an email every month to let you know they are billing you for the next month.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68525 Replies · 2672398 views
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Bobby
Mississippi Cotton Picking Delta Town - Charley Pride
harshness
Delta Dawn - Tanya Tucker
dishstaller
Can't You See - Marshall Tucker Band
sdfntx
See You in September - The Happenings
long_time_Dish
You Look Like You Love Me - Ella Langley
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
111 Replies · 1705 views
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osu1991
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M
Hopefully nowhere near a microphone.
Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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meStevo
Browns lead the AFC North 🤣

Seth Meyers What GIF by Late Night with Seth Meyers
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T
Last reply · posted in Free To Air (FTA) Discussion
Picked up a sweet directv dish, mount, twin lnbs and a short cable.
Has anyone converted one to FTA? A Frankenstein of sorts...
5 Replies · 148 views
Titanium
Yes, many have hacked a DirecTV or Dish Network dish before. Quite undersized, but would receive the 97w KU stations with an LNBF swap. Make a template to set the LNBF face angle and distance from the reflector. Remove the current circular polarity LNBFs and make a bracket to hold the replacement linear LNBF in the correct centered position. Remember to set the polarity skew.
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B
would probably also work well for NHK on 101W and possibly for PBS on 99W. I used one for a while on 30W. Just keep in mind that because it's undersized for those satellites, it might work fine in clear weather but won't have much margin to account for signal degradation during rain/snow
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O
If you can find one, the Shaw / Star Choice 75e ellipticals are great for use on 97, 99, and 101W. They are really just rebranded ChannelMaster 75 cm reflectors and use linear LNBFs by default out of the box.

Everyone else's mileage may vary.
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T
I have read that some have converted this type dish but after giving it a good look, it's the lnb conversion that is the bottleneck. Does anyone have a picture of their attempt to configure the lnb? I watched a video on youtube from the save it for parts guy and he used duct tape! Guess it worked but I'm thinking something a bit more permanent!
Thanks to all for your interest and replies...
Titanium
Many of us have used a universal LNBF mount (or get creative with L brackets and plumbers tape - perforated metal strapping). Use a few inches of aluminum tube (or a piece of 1x2" lumber) to extend the support arm (replacing the plastic mount used by DirecTV and Dish) to place the LNBF throat opening at the correct distance from the reflector, the correct height and at the correct angle. Nothing magical... simply place the new linear LNBF in the center at the same distance, height and angle as the current combo.
www.amazon.com/Universal-Single-Bracket-Holder-FTA-US/dp/B074L85WK2
LNBF mount.webp
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5550 Replies · 460539 views
Bobby
Regular$6.099​
Premium$6.599​
Diesel$7.999​
at Costco, Rohnert Park.​
Bobby
Regular$5.999​
Premium$6.399​
Diesel$7.999​
at Costco, Rohnert Park.​
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harshness
I wonder if California is getting into the Winter formula.
dishstaller
Regular$5.999​
Premium$6.399​
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

Last night it was about $4.17 gas, $6,19 diesel.
harshness
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.
On the West Coast, a 40-cent differential is common. It used to be 30 cents before the prices rose above $3.

A "full dollar more" sounds like it may be boat gas (non-alcoholic), which is a whole different discussion.
K
Pub Member / Supporter Lifetime Supporter
Last reply · posted in TV Shows
Season 2 order already in hand:

'Star Trek: Starfleet Academy' Renewed for Season 2, Tatiana Maslany to Guest Star in Season 1

I've not been optimistic about this show based on what I've read so far. Seems to be aimed at a younger audience. Interesting though that Tatiana Maslany will have some sort of role.
80 Replies · 3162 views
K
I'm sure I will watch at least the first episode but I am not optimistic.
K
I'm sure I will watch at least the first episode but I am not optimistic.
Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.
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MikeD-C05
Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.
Yeah, the foot stuff was just nasty. I kept thinking of how dirty her feet would get traipsing around shoe-less. Funny, I love being shoe less at home and never wear shoes indoors in my home for long, but seeing her laying on all her furniture with her bare feet hanging out just kind of grossed me out.
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harshness
I kept thinking of how dirty her feet would get traipsing around shoe-less.
Where would this "dirt" come from? Dead skin and dandruff?
MikeD-C05
Where would this "dirt" come from? Dead skin and dandruff?
There would still be dirt ,dust in the future I am sure. So walking around the station like she did she would get stuff on her feet. I am sure the robot vacuum is still going to miss stuff, with all those different alien species running around there.
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harshness
There would still be dirt ,dust in the future I am sure.
Where is it going to come from -- specifically?

Why do you think cleaning technology won't improve in the next few hundred years? HEPA filtration was invented as part of the Manhattan Project.
J
Last reply · posted in DISH Network Support Forum
This started a couple months ago. I have 2 H3s on one network, both with 2 EHD identical 3 TB seperately powered so all recordings are accessible by all 4k & J4s (8 of them).

On one H3 (not the main one that controls the MOCA network), after it reboots, it doesn't recognize it has two EHDs plugged into it. Rebooting the EHD by their power source doesn't fix it. Resetting the network doesn't. Software h3 reset doesn't fix it. Rebooting MOCA h3 doesn't fix it but so far, after 3+ cold boots (unplug pwr to H3 with unrecognized EHDs), it finally it figures out they are plugged into it. BUT.... Then when you open a program it only partially shows series and episodes, but instead of showing recordings, it only shows upcoming airings. HELP!!!!
25 Replies · 429 views
navychop
It'll only see two EHDs at a time.
Almighty1
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

1792279578261.webp
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J
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

View attachment 194857
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
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Almighty1
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
It is not just a display signal as explained above. When you have the Hopper+ connected, it uses Android TV for pretty much everything except for the satellite signal which is why it uses the DISH app for the standard Hopper 3 functions. But that should not matter because in your case, CasinoH3 is the Hopper 3 with the EHD which is what you call the naughty one based on the dates you mentioned and Master Bedroom which has the Hopper Plus connected to the Hopper 3 that does not have the problem. So one way to test the theory is disconnect the Hopper Plus from that Hopper 3 and then use the EHD's connected to CasinoH3 currently to see if the same issue exists. That way you will know if the problem is there without a Hopper Plus connected or if CasinoH3 is just a bad hopper to begin with.

Normally when you disconnect the Hopper Plus, it will be 30 minutes or more before you can use the Hopper 3 again.

What you want to do is:
hold the POWER button in, not the red reset button, for about 45 seconds or so while disconnecting the power to the Plus and moving the HDMI cable and it will reboot to the normal Hopper only immediately.
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bookworm370
It'll only see two EHDs at a time.
Yes, I have only two online at a time.
One comes online, the other one consistently will not come online
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bookworm370
Yes, I have only two online at a time.
One comes online; the other consistently won't. Also, when I connect the EHD, the USB Detected status light on the EHD itself changes from Red to Green. But the Hopper (713) does not start the EHD read process. The light changes to indicate that the EHD has detected a valid USB cable, but the Hopper does not recognize it.