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Last reply · posted in DIRECTV General Forum
I am a BCK installer and was told today that BCK Communications has either lost its license or is just closing as of tomorrow 1/6/07. I hear that this is nationwide... I know we are closing, but is it true that it is nationwide and that they lost the license?
30 Replies · 6602 views
Claude Greiner
Bottom line they needed to pay installers more money for installing the telephone lines!
T
Bottom line they needed to pay installers more money for installing the telephone lines!

Has DirecTV issued any kind of public statement saying the phone lines were the reason or is that just rumor?

With all the other crap BCK was pulling, phone line installations seem to be a bit trivial.
P
Has DirecTV issued any kind of public statement saying the phone lines were the reason or is that just rumor?

With all the other crap BCK was pulling, phone line installations seem to be a bit trivial.


well this is what directv issued to a tampa newspaper. even so i still would not believe this. our operations manager from pittsburgh was a cool girl and i know for a fact she told us everything they told her in her conference call with corporate. and from what she said phone lines were the big issue, not chargebacks. of course a company who's attempting to strongarm retailers out of business would say its chargebacks to make them look like the goodguys for leaving a bunch of people without work.
http://tampabay.bizjournals.com/tampabay/stories/2007/01/08/daily13.html

a short summation of that article was chargebacks. i never got one single chargeback the entire time i installed for them. to me this is a total crock, but then agan the phone line connectivity is a total crock also but it is also very real. chargebacks also existed and i wont sya they didnt. a couple guys i know in our office got chargebacks for things that where always questionable. most common seemed to be
1.) bad fitting at IRD
2.) peak dish
3. customer education

so i guess when a customers 3 year old kid rips the wire out of the back of the reciever or an hsp tech can get a s/n of 12.0 instead of 11.9 or the 70 year old customer forgets how to use thier remote it makes us all bad installers....

oh btw, if you think the big issue over phone lines doesnt exist read this.
http://satelliteworld.com/cablesux/docs/phonelines.pdf

look what it all boils down to is directv wants all of thier operations to move in house and thier installs to thier puppet companies. in other words, they want all installs to be hsp/msp. a buddy of mine who sub'd for another company told me that when that companies contract came up for renewel directv told them they would only renew the contract if they agreed to have ironwood do the installs here locally. they really sweetened the deal for it to happen too, 175 paid to this retailer for the sale and not having to deal with the installation.

again i am really not trying to stick up for bck because they did run thier company pretty bad. alot of thier salesman were a joke at best. and some of thier local offices may have had some corrupt managers or bad installers but as a whole it was as normal of operations as any other large company. when i did electrical work i worked for a couple large companies and in every one there were a handfull of hacks. its inevitable that when you have so many people working for you that it will happen.
damaged
Good riddance, I got tired of seeing 40 damn BCK ads in a row in the flyer
P
Good riddance, I got tired of seeing 40 damn BCK ads in a row in the flyer


you arent the only one, it wasnt enough that i sub'd for them but then everyday all day i had to see eleventy bazillion flyers for them everywhere.


thier advertising was a bit overkill. im suprised greenpeace didnt try running them out of business for deforestation.
T
of course a company who's attempting to strongarm retailers out of business would say its chargebacks to make them look like the goodguys for leaving a bunch of people without work.

I would believe the chargebacks were a bigger issue than the phone lines.

Also I know of much smaller retailers that have been in business for longer than BCK with no problems with DirecTV. You generally get better service from smaller retailers. Smaller retailers also are not as greed driven like BCK was.


a short summation of that article was chargebacks. i never got one single chargeback the entire time i installed for them. to me this is a total crock, but then agan the phone line connectivity is a total crock also but it is also very real.

The chargebacks were not just from poor installations (although poor installations were rampant at least here in Houston.)

Remember all satellite service providers, DirecTV included, issue chargebacks to dealers if a customer cancels their service before their contract ends. These types of chargebacks are just a part of the business and can even have nothing to do with the quality of installation. Some people are just poor customers.


BCK chargebacks also stem directly from the corrupt and criminally fraudulent business practices BCK was engaging in.

For example:
Imagine a customer that doesn't pay their DirecTV bill and gets this service cut. Now imagine a BCK sales rep, whom just wants to make a sale, tells the customer to submit a new installation under someone else's name in the household and under a different phone number. This circumvents DirecTV's credit check system and it was rampant after DirecTV initiated the $150 activation fee. BCK sales tanked when that happened and they were desperate to do anything to increase sales and number of installations.

I was receiving work orders almost daily of pre-existing DirecTV customers with canceled service due to outstanding bills. These were work orders for a new installation. This is outright fraud.

Customers like this are high risks for even further chargebacks.

Most BCK Sale reps just wanted their sales commissions.
BCK regional mangers also get more commissions for higher installation rates.
Most installers would go along with this as it was just another paycheck and an easy install as the dish and wiring were already run. All the installers had to do was plug in new receivers and call DirecTV for activation.


This was RAMPANT with BCK Communications.

You speak of the greed of DirecTV but greed was rampant throughout all levels of BCK and apparently it finally sank their ship.
S
I am ok now working with a local retailer.

I was excited with BCK doing the 100 buck commission for installer's outside sales, but all four of my sales I was on 3 way with the customer and all four of them the phone operator tried to snipe the sale and not give me credit until I chimed in right before they hung up.

I put out 1000s of flyers for them in the last 2 months. Not one sale off those 1000s of flyers that I wasn't on 3way for.
S
FInal pay comes early next week.

Still got my $500 security deposit on file with them... should I just write that off now?
P
FInal pay comes early next week.

Still got my $500 security deposit on file with them... should I just write that off now?

i wouldnt hold my breath
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68532 Replies · 2673022 views
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H
TAKE IT As It Comes-The Doors
ClarkGable
Take It To The Limit - The Eagles
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harshness
Take It To The Limit - The Eagles
The two instances of "The" should have been highlighted.

Take
Me to the River - Talking Heads
dishstaller
Blinded By The Light - Manfred Mann's Earth Band
Bobby
I Saw The Light - Todd Rundgren
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meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
112 Replies · 1761 views
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osu1991
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M
Hopefully nowhere near a microphone.
Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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meStevo
Browns lead the AFC North 🤣

Seth Meyers What GIF by Late Night with Seth Meyers
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
541 Replies · 18546 views
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Scott Greczkowski
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.
comfortably_numb
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.

NGINX
The site uses Nugenix?!


View: https://youtu.be/_DhEEo5S9fg
Scott Greczkowski
Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.
navychop
Nature will develop better idiots.
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TRG
TRG
Nature will develop better idiots.
God help us.
Scott Greczkowski
I guess this is what the downtime was about.

IMG_0607.webp
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
150 Replies · 1821 views
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Foxbat
They ought to have fun with this… :devilish
osu1991
They ought to have fun with this… :devilish
Was thinking same thing. It should be a good week for sec shorts and roll call
R
A lot of upsets yesterday, but my LSU Tigers won.
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
20 Replies · 890 views
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bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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R
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.
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Foxbat
Wife bought me a t-shirt that has "have you tried turning it off and on again?"
Here's the one I need:
1792365258110.webp
dishstaller
Here's the one I need:
Just ordered one....that's great.
jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Former member 208119
Last reply · posted in SiriusXM Satellite Radio
My year was almost up and we got the new bill for a year of service for $ 360.00 insane sat radio is becoming like cable!!! i logged into my acct and hopped onto chat and told the rep that i wanted to cancel. she understood my concern and went quiet for a few minutes. i figured that she was canceling my service. she comes back and said that she seen that i have been a sub since 07 and then offers me the same package for a year for 120.00 with taxes and fee's!!! i grabbed it. after almost having a stroke :biggrin
239 Replies · 11070 views
Foxbat
Well, that was a waste of effort. Our new Cadillac comes with a three-month free trial. Good that it's free, bad that I'll have to go through the Cancellation Dance all over again…
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N6BY
Well, that was a waste of effort. Our new Cadillac comes with a three-month free trial. Good that it's free, bad that I'll have to go through the Cancellation Dance all over again…
I just bought a Ram 1500 truck with a 3 month free trial. What to do when it ends?

All I want is music and news, but it is listed for $11.99 + $5.00 more for news. But $16.99 per month isn't worth it to me.
comfortably_numb
What to do when it ends?

Ask for the "All Access Plan" for $5/month.
harshness
Ask for the "All Access Plan" for $5/month.
Since the agents are now AI, you keep refusing the offer until you can justify the cost.
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B
What i noticed with my last renewal XM is now billing me $4.99 monthly instead of one time yearly payment.
Jimbo
What i noticed with my last renewal XM is now billing me $.99 monthly instead of one time yearly payment.
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
Jimbo
Since the agents are now AI, you keep refusing the offer until you can justify the cost.
Not entirely true ...
If you ask for a Human, you'll get one ...
You will definitely know when you do.
S
Not entirely true ...
If you ask for a Human, you'll get one ...
You will definitely know when you do.
Don't you mean phone sex operators:biggrin
Jimbo
Don't you mean phone sex operators:biggrin
Is That why you keep SXM ??? :biggrin
B
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
TRG
TRG
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
B
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
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Jimbo
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
You get an email every month to let you know they are billing you for the next month.
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Foxbat
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
Jimbo
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
I forgot you can pay that with Ford Pass points, I won't be due again till Feb, but I'll have to remember to try it ... Not sure what needs to be done, but I do have a substantial amount of points currently.
S
Is That why you keep SXM ??? :biggrin
when i say cancel. they give the moon and stars!!! iv'e gotten free radios and a free month once since it was my bday ;).
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osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club

The number-one US state for EV growth, according to the June 22 Yardi report?
Oklahoma.


:eek


It has no ZEV mandates and "minimal" incentives, Yardi says, but also has cheap electricity, high multi-car household rates (so, for example, a non-Lightning Ford F-150 pulls their trailers), and a consumer base willing to switch.
113 Replies · 929 views
meStevo

Never realized that Tesla is losing to BYD at manufacturing too, which IMO is Tesla's biggest accomplishment and area of innovation. Nice writeup about the state of play and how we got here though. I have no faith that we're moving any productive direction though sadly, most changes and efforts feel reactionary rather than rooted in making use of the time being bought by tariffs, with few exceptions.

So: how are the cars so cheap, and what is being cut to get there? The best public accounting comes from the Rhodium Group, which compared BYD, Geely, and Leapmotor against Tesla's Chinese operation, a fair comparison because it removes labor costs and shipping from the equation entirely. Their estimate is that BYD builds a car for about $4,700 less than Tesla builds a Model 3 in Shanghai, roughly 15 percent of the Model 3's price. The breakdown is the interesting part. Direct government grants account for about $292 per vehicle, which is 5 percent of the gap. The biggest single factor is vertical integration: BYD makes about 80 percent of its top-tier components in-house, against 37 percent for Tesla, and that eliminates roughly $2,369 per vehicle in supplier markups. Lower overhead, meaning cheaper engineering talent and administrative cost spread across enormous volume, accounts for another $1,719. And BYD pays its suppliers on 155-day terms, against Tesla's 60, which is worth about $214 per car in float. When people say the Chinese advantage is subsidies, the per-vehicle number says otherwise. When people say it is slave wages, the Tesla Shanghai comparison says otherwise too. The advantage is mostly that BYD decided, twenty years ago, to make its own batteries, its own motors, its own power electronics, and its own semiconductors, and Western automakers decided the opposite.​
harshness
The EV company to watch out for is SAIC. They seem likely to take over Government Motors at some point.

GM originally struck a JV deal with SAIC to gain access to China. Now SAIC has taken China back with the substantial library of technology GM shared and they're looking to export to Mexico, South America, the Middle East, and Asia-Pacific.
osu1991
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harshness
If it weren't for the sky-high electricity prices...

Of course, the real scare with Winter coming is the insane cost of heating oil.
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5553 Replies · 460692 views
Bobby
Regular$5.999​
Premium$6.399​
Diesel$7.999​
at Costco, Rohnert Park.​
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dishstaller
Regular$5.999​
Premium$6.399​
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

Last night it was about $4.17 gas, $6,19 diesel.
harshness
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.
On the West Coast, a 40-cent differential is common. It used to be 30 cents before the prices rose above $3.

A "full dollar more" sounds like it may be boat gas (non-alcoholic), which is a whole different discussion.
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Foxbat
Here in Indiana, the difference between Regular and Premium is usually a dollar, but some charge even more:
1792374072446.webp
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dishstaller
A "full dollar more" sounds like it may be boat gas (non-alcoholic),
Both non-ethanol and prem run about the same....buck more. When we were up in TN it was a buck more up there as well.
harshness
In Oregon, our premium boat gas is about a dollar more than our corn premium. Several stations only offer the non-corn premium grade.
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
4 Replies · 115 views
dishdude
They didn't sell many, they were pricey and not out long. Quickly got replaced by the Hopper.
T
They were high-end specialty, somewhat buggy and the 612/622/722 just overwhelmed it in popularity.
HipKat
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
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AZ.
AZ.
Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?
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