2021 Dish Prices (1 Viewer)

Howard Simmons

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Jun 25, 2018
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Northwest Florida
It’s my understanding they still come by, and might offer some general assistance, but they do not do anything account specific any more. I will go looking for the post from Dirt where they broke down the massive changes to their responsibilities.
With all due respect to Dish support I get more information from the regular people on here on this forum and website. :rolleyes: But that's still not getting the problem solved about the billing problem with the Hoppers. We have no say because we don't have any representation.:mad:
 

charlesrshell

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Jan 14, 2006
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O'Fallon, IL
I have not heard anything back from DISH yet and nothing has changed in mydish account for my owned Hopper 3 service fee. I am going to call the Loyalty department Thursday if I still haven't heard back from DISH.
Called the DISH Loyalty department and asked why my owned Hopper 3 is still showing $15 service charge instead of $5 in mydish account. He said the work ticket that was submitted on 22 Jan requires 10 business working days for them to work on it. So, if I don't see any changes in mydish account by 5 February I will call the Loyalty department again. In the mean time he gave me a $20.00 credit on my account. Is anyone else seeing the correct charge in your account if you have two Hopper 3s, one leased and one owned?
 

charlesrshell

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Jan 14, 2006
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O'Fallon, IL
I own 2 hoppers. The first one is listed at $15 dollars, but I am receiving $10 credit each month for the next 24 months so that brings it down to $5. The second one is $5 per month.
OK, thanks. Looks like you are good to go. Was that all updated automatically or did you have to call?
 
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DialgaChampion

SatelliteGuys Pro
Aug 27, 2015
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New York
The credit happened automatically for the first hopper 3 once I called the Loyalty department and agreed to a 24 month commitment (that was at the end of December). I added the 2nd hopper 3 two weeks ago and it was automatically added at the $5 per month.
So am I out of luck because I only have one Hopper 3? I'm currently 6 months into a 1-year agreement.
 

Mister B

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Jun 3, 2008
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El Paso County Texas
I am a little lost on this long thread. Are we yet sure how much if any monthly cost one saves by authorizing their own DVR for a member who has one TV (with one Hopper DVR) and is in a 2 year contract?
 

ChadT41

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Apr 20, 2014
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Mesa, Az
I am a little lost on this long thread. Are we yet sure how much if any monthly cost one saves by authorizing their own DVR for a member who has one TV (with one Hopper DVR) and is in a 2 year contract?
Correct, as there is confusion on the DVR Service fee... different folks have different interpretations. My interpretation is to treat it the same as they have done for a very very long recorded history. Even with the changes, it doesn’t mention anything about the DVR SERVICE fee, only the receiver fees.
 

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