Just wondering but what is the signal strength showing for the orbitals you have when this problem happens? (This is for anyone experiencing this issue)
If it's all, that might indicate that it's a software issue.
Yeap, I think this is the issue.... This is NOT a new problem. People were reporting this routinely a year ago or so and it seemed to have gotten fixed in a s/w update -- now it's back. Sounds like the s/w "bug" was re-introduced.To many people reporting this problem after the latest software release for it to be a pointing problem. Never had the problem before L767 on my 722.
[FONT="]Thanks msouthlot. If the signal is fine please PM your receiver and smartcard numbers and I will send a report. I will also be watching live TV tonight on my 722k. I have been catching up on recordings.[/FONT]
Tech replaced the separator, but the problem's so random it's far too soon to say if the trouble's cleared. I still lean toward software, since when the pop up happens, I go to the guide, that clears the trouble, then exit the guide and go back 10, 20 or 30 seconds and the video and audio play through with no dropouts.. if there was lost video in there, I'd suspect hardware.
Last night, it was happening very frequently while we were trying to watch A&E... and that's not a new channel for this box... though it has been a while since we watched that channel.
It happened 8 times while I was on the phone with DISH... kind of made trying to watch a show hard to do. But that's ok, we can watch it on A&E's website later... which makes me question why I'm paying anybody for TV service
I have been having signal issues on my 722 (non-K) receiver. It will be nice and sunny out, no trees nearby or rain. It is rather annoying and I am so tempted to cancel my service and switch to DirecTV or cable.
Great!, I see that my 722k and 222k are not alone...
Lately, I have noticed increased number of signal loss, complete and/or partial. If it rains, oh well, s#@! happens, but if there's no good excuse, it's very upsetting...
It loses signal on both hd and sd channels and I don't have any OTA module...
I "fired" dish network after repeated phone calls and 2 or 3 "tech" visits.. they sent me a "new" dvr (actually a refurbished one, not a new one).. and after I replaced my old one (which was having pixelization problems) with the 'new used one' problems got worse. many loss of signal screens, 004 008 and I dont know what all. They said they would send their 'top technician out there'.. Well, they sent someone. He didnt replace the box at all. He didnt check the LNB.. He went outside, looked at the trees , looked at the alignment, looked at the line of sight and said it was my trees. My trees have been here since before I moved here in 2005. they are tall oak trees. It is just odd to me that the problems got worse the with the replacement dvr...and they were not even willing to give me a new dvr even though I had been a customer with them for 9 years... oh yeah... they didnt send a 'top techician'...they sent a contractor who said "if i cant fix the problem I dont get paid" so after about an hour he lost interest. He left and my dvr no longer had ANY movie channels on it and NO locals. I 'begged' dish to send someone more qualified... they refused... get they just didnt want my business anymore. a real shame cause i loved the movie channels.... I just find it hard to believe my trees suddenly grew sideways... anyone out there have an opinion? i am just a dum old girl trying to figure this out. I tried the dishpointer site and put in my address. it showed where the dish 'should' have been in my yard...but where they put it in 2005 is not even close to where dishpointer said it should have been.