I'm RA'ing my 622 (second one) because of a bad HDMI port. I've been trying to get the new one authorized/activated for 2 hours now...
The web site activation doesn't work. It refers me to a phone number to call, as there are apparently no receivers on my account in need of activation. Called it, was told the new 622 should be active in 20 minutes.
Fast forward an hour. I decide to call tech support. I got a script reader asking me what messages are being displayed on TV2. <sigh> I'm running in single mode to one TV. Hung up on that NASA engineer.
I called an account specialist, hoping that they might take the time and additional steps to get it properly activated. 1YK put me on hold and told me it should be up and running in 15 minutes. That was 10 minutes ago... Should I hold my breath?
Anyone know the secret passcode to get this thing activated? I'm guessing the person who set up my RA forgot to click on something while completing the transaction. What a PITA...
The web site activation doesn't work. It refers me to a phone number to call, as there are apparently no receivers on my account in need of activation. Called it, was told the new 622 should be active in 20 minutes.
Fast forward an hour. I decide to call tech support. I got a script reader asking me what messages are being displayed on TV2. <sigh> I'm running in single mode to one TV. Hung up on that NASA engineer.
I called an account specialist, hoping that they might take the time and additional steps to get it properly activated. 1YK put me on hold and told me it should be up and running in 15 minutes. That was 10 minutes ago... Should I hold my breath?
Anyone know the secret passcode to get this thing activated? I'm guessing the person who set up my RA forgot to click on something while completing the transaction. What a PITA...