Just got my Hopper and two Joeys this afternoon. The Hopper works well, but won't sync with either Joey. The independent contractor works to fix the problem. He finally contacts Dish. Tells them the issue, the tech people explain that this is an issue with the new software. Dish's solution. The installer should climb to my roof, and realign the Dish from EA to the WA where I would lose my HD programming at 7:20 at night. That way the Hopper might get the signal to do so. I told the installer to forget it. I wasn't going to have him do that. To then need another installer realign my dish back to the EA to get the HD back. So please be advised that there is a glitch in the Hopper's new software and it causing the Hopper to not link with the Joeys.