After 20 years, so long DISH, it was a good run

D

DlT1

Thread Starter
Member
Apr 11, 2017
7
9
Lancaster PA
My 2 year contract is fully up in December. This month my bill went from $100 to 114. Next month goes to $140. After calling, they only offered to give me a cheaper package lol. I told them I do not want a cheaper package b/c we watch those channels in the 250 tier. Didn't budge. After years of the old Charlie chats, bingo on channel 101, all the nice holiday scapes and channels I part trails with fond memoirs. Such a shame, no customer loyalty from anyone anymore. Off to Fubu tv for 85 a month that gives me locals and most of my 250 tier. I use to even defend DISH with there contract disputes (we still do not have FOX 43 here in PA) to save money. But it is over .
 
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Jon J

Jon J

SatelliteGuys Pro
Lifetime Supporter
Nov 16, 2005
546
406
Music City, USA
I am blocked from all my local OTA stations by terrain or I would follow you. Sadly I am over a barrel.
 
LQQK

LQQK

SatelliteGuys Pro
Pub Member / Supporter
Jan 29, 2004
590
500
Lincoln, Nebraska
I'm sitting here watching 4 FB games on Multi-View. If it weren't for that feature I'd say goodbye also.
 
llokey

llokey

SatelliteGuys Family
Oct 11, 2005
118
64
I shouldnt have to find or know a secret phone number to renew a contract or get a good rate for service. Seeing I have been a loyal customer for over 20 years should make any company jump for my business.
The number isn't secret, it is discussed on here frequently. If you are interested in staying the Loyalty department is where you need to be. If you aren't interested in staying I hope that you find a service that works for you.
 
HipKat

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
10,512
16,721
Pekin, IL
Oh well-Too bad you didn't call Loyalty

1-800-344-DISH. They transferred me also to another CR. In the past they offered me big deals to stay, cant figure out why not now, but all is good.
Only the Loyalty dept (Retention) can make the kind've deal you're looking for

I shouldnt have to find or know a secret phone number to renew a contract or get a good rate for service. Seeing I have been a loyal customer for over 20 years should make any company jump for my business.
Even the number you called had you asked for the Loyalty Dept or told them you were canceling, they would have transferred you. It's not a secret
 

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