Annoying message pops up on hopper 3 - "the hopper snap usb device is now connected and working" 1592 (1 Viewer)

Howard Simmons

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I feel like a third class person here.
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supsupsup

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May 11, 2021
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I also have a HWS Dish receiver. Just so you know... I only got that message once, the first time that I plugged my snap into the HWS. The snap has been connected for a long time, and I have never seen that message again.

As others have said, bottom line is that something is wrong with either your snap or your HWS.

Try again with a different support person. If that doesn't work you can ask to escalate the call to a more senior person. Something is broke and Dish should fix it!
Tried again today with support. Found out that the reason I have the HwS is I have wireless joey's. Apparently (they say) that I'd have to use wired if I went to Hopper3. I have 2 rooms that dont have wiring so... The next support step is to "reset" the hopper device to see if that rectifies the issue.
 
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charlesrshell

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Tried again today with support. Found out that the reason I have the HwS is I have wireless joey's. Apparently (they say) that I'd have to use wired if I went to Hopper3. I have 2 rooms that dont have wiring so... The next support step is to "reset" the hopper device to see if that rectifies the issue.
My two WJs work just fine with my Hopper 3.
 
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HipKat

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Tried again today with support. Found out that the reason I have the HwS is I have wireless joey's. Apparently (they say) that I'd have to use wired if I went to Hopper3. I have 2 rooms that dont have wiring so... The next support step is to "reset" the hopper device to see if that rectifies the issue.
That's a lie. I have installed many WiFi Joeys with Hopper 3's
 

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