another dtv saga! (1 Viewer)

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dalebrow

Thread Starter
Active SatelliteGuys Member
Apr 5, 2009
20
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cincinnati
Well I went from dish back to dtv and was eligible for the 200 dollar visa card. After doing everything I was supposed to do I went to my rebates and and seen where I was denied. The first time I called, the girl said yes you were denied the cash card, so I said why, and she transferred me to some one else who in turn said the previous girl from support should have helped, then proceeded to give me a number for the rebate center which was an invalid number. So then I called back and talked to another person who said the addresses didn't match, but I know it did because I made sure I circled it. She then gave me the rebate number which was diff. but it was refer a friend this time and after listening to a five minute recording she said if you would like to talk to a live person press zero. Well I press zero I am back where I started at support. Well after an hour or so still no answer. I guess what I need is a number to call if any one has an idea. Thanks for reading this and if I seem to be flustered it is probably because I am, besides DTV was the ones sending me mail every week to come back.
 
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stonecold

SatelliteGuys Pro
Sep 23, 2004
3,487
0
Directv La La Land
Well I went from dish back to dtv and was eligible for the 200 dollar visa card. After doing everything I was supposed to do I went to my rebates and and seen where I was denied. The first time I called, the girl said yes you were denied the cash card, so I said why, and she transferred me to some one else who in turn said the previous girl from support should have helped, then proceeded to give me a number for the rebate center which was an invalid number. So then I called back and talked to another person who said the addresses didn't match, but I know it did because I made sure I circled it. She then gave me the rebate number which was diff. but it was refer a friend this time and after listening to a five minute recording she said if you would like to talk to a live person press zero. Well I press zero I am back where I started at support. Well after an hour or so still no answer. I guess what I need is a number to call if any one has an idea. Thanks for reading this and if I seem to be flustered it is probably because I am, besides DTV was the ones sending me mail every week to come back.

They will have to do an escaltion to get this taken care of your not going to be able to talk to anyone wo will magically make the card ship.
 
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dalebrow

Thread Starter
Active SatelliteGuys Member
Apr 5, 2009
20
0
cincinnati
Thanks stonecold,I finally got through to the rebate dept. and the lady said don't worry about the not being approved part that it is still being processed.We will see.
 
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