Thanks in advance for taking a look at this for me.
I have been a Dish Network customer since 2012 when the first Hopper system came out. I was interested in upgrading to the Hopper 3 system upon its release, but it appears that I would have to pay substantial fees in order to do so based on several discussions via chat with Dish Network (i.e. - several hundred dollars).
I know when the Hopper 3 first came out that it would be available for existing customers as a free upgrade for those that qualify. I am on AutoPay and have paid my bill on time since I joined. Meanwhile, the original Hopper system is starting to become non-responsive and slow. I can't reason paying for several hundred dollars for an upgrade when it might just be better to transition service to another carrier that will provide me updated equipment for free.
I enjoy the Dish Network service, so I want to explore what options might be available to me. What would be the best way to upgrade to a Hopper 3?
Again, thank you for your time and attention.
I have been a Dish Network customer since 2012 when the first Hopper system came out. I was interested in upgrading to the Hopper 3 system upon its release, but it appears that I would have to pay substantial fees in order to do so based on several discussions via chat with Dish Network (i.e. - several hundred dollars).
I know when the Hopper 3 first came out that it would be available for existing customers as a free upgrade for those that qualify. I am on AutoPay and have paid my bill on time since I joined. Meanwhile, the original Hopper system is starting to become non-responsive and slow. I can't reason paying for several hundred dollars for an upgrade when it might just be better to transition service to another carrier that will provide me updated equipment for free.
I enjoy the Dish Network service, so I want to explore what options might be available to me. What would be the best way to upgrade to a Hopper 3?
Again, thank you for your time and attention.