Well, I got my software update this morning. I have parental controls activated (via password) and once the upgrade was complete my password is scrambled!. I read all the posts about this problem last week, knew they had a problem, also knew they postponed the release until this was corrected, and I (stupid me!) assumed this would not happen again. I forgot I was working with Voom! I hated to turn my parental controls off indefinitely waiting for the update. Additionally, I checked each night before bed to see if I was targeted and I was not targeted last night. Oh well, so then I called voom to get them to "hit" my boxes with the patch/correction to reset my password to all zero's. The service dept at voom could/did not know how to do this. Even after the supervisor was involved, they still could not get this to happen. Here is a known problem, a correction was in place, and the service dept can't even perform it.
I have got to admit, I read all the complaints / issues with voom, and all along I always took the stand "well they are new, learning, etc.... give them a chance".
But I really think this is getting old.
)
