The Pansat 3500 that I have been using for the family setup connected to the Pinnacle dish started whacking out Friday night. My wife turned it on and was preparing for a couple of hours of Matlock and Hawaii 50 when she told me the channels wouldn't come on.
It was already dark, so I went through some quick checks and found there was a problem, but couldn't check the dish until morning. I checked the dish yesterday morning, nothing moved, disconnected, or any other visible problems.
Went back inside, and took the Ecoda switch out of the loop, no improvement. Put on a brand new diseqc switch, no improvement. Ran the coax direct from the C-Band LNB to the receiver, and same symptoms and tried the Ku direct. And yes, I have factory reset it, and no improvement.
Here is what it does:
The signal comes in for a bit at about the right SQ, but then bounces to nothing then up and down like a yo-yo, then steady for a bit. All this will take place in a 10 second time frame. The picture will be fine then pixelate and garbled audio etc. Ku will do the same, but takes forever for the signal to come in, then it is very low with the same characteristics as above with C-Band except much lower signal. The remote also acts very spasmodic. Even standing within 3 feet of the receiver, you have to push the button several times for each action, then the action might not be the correct one for what you pushed. For instance up arrow might produce left or right or up three steps. Tried new batteries, and my other remote from the one in my study, no difference.
This is the same receiver that I had problems with the polarotor controller right after I bought it new. I sent it to Panarex in April for warranty repair. They said they got it fixed it by "re-calibrating it with new software".
I may be wrong, but I think they "recalibrated" it by just simply performing an operation that we don't talk about here.
I will have to contact Panarex tomorrow and see if I have to pay another $40.00 plus shipping costs required by their warranty to get it fixed again or not. If I do have to pay again, that will mean that I have an extra $100.00 in this receiver which includes my shipping it twice, besides what I initially paid for it.
Meanwhile, how do you "recalibrate" this receiver?
I know we don't talk about things like that here, but I want to fix this thing, not alter it for illegal use. Can someone email me or PM me with detailed instructions or a link with instructions. I don't frequent sites that do these kinds of things so I am kind of in the dark here.
The other alternative is to buy a different receiver and go with a voltage controlled feed-horn/lnbf for this dish.
Any help would be appreciated,
Thanks,
Fred
It was already dark, so I went through some quick checks and found there was a problem, but couldn't check the dish until morning. I checked the dish yesterday morning, nothing moved, disconnected, or any other visible problems.
Went back inside, and took the Ecoda switch out of the loop, no improvement. Put on a brand new diseqc switch, no improvement. Ran the coax direct from the C-Band LNB to the receiver, and same symptoms and tried the Ku direct. And yes, I have factory reset it, and no improvement.
Here is what it does:
The signal comes in for a bit at about the right SQ, but then bounces to nothing then up and down like a yo-yo, then steady for a bit. All this will take place in a 10 second time frame. The picture will be fine then pixelate and garbled audio etc. Ku will do the same, but takes forever for the signal to come in, then it is very low with the same characteristics as above with C-Band except much lower signal. The remote also acts very spasmodic. Even standing within 3 feet of the receiver, you have to push the button several times for each action, then the action might not be the correct one for what you pushed. For instance up arrow might produce left or right or up three steps. Tried new batteries, and my other remote from the one in my study, no difference.
This is the same receiver that I had problems with the polarotor controller right after I bought it new. I sent it to Panarex in April for warranty repair. They said they got it fixed it by "re-calibrating it with new software".
I may be wrong, but I think they "recalibrated" it by just simply performing an operation that we don't talk about here.
I will have to contact Panarex tomorrow and see if I have to pay another $40.00 plus shipping costs required by their warranty to get it fixed again or not. If I do have to pay again, that will mean that I have an extra $100.00 in this receiver which includes my shipping it twice, besides what I initially paid for it.
Meanwhile, how do you "recalibrate" this receiver?
I know we don't talk about things like that here, but I want to fix this thing, not alter it for illegal use. Can someone email me or PM me with detailed instructions or a link with instructions. I don't frequent sites that do these kinds of things so I am kind of in the dark here.
The other alternative is to buy a different receiver and go with a voltage controlled feed-horn/lnbf for this dish.
Any help would be appreciated,
Thanks,
Fred
