their reps gave the price (at a sams)... 30 bucks / month first year after discounts free install no equipment to buy or lease 69 after initial year..... dtv on fone said 99 after the year so the service never got installed or even started 350 up front in a 20 second fone call in which the card was given the 350 was mentioned after the fact & the money wasnt taken until over 48 hrs after the fone call the service was canceled 2 days b4 the deductions were taken out.... an over zellous tech took the inital payment since he "thought we were getting the service"... according to the cops its a dirty practice (at worst a cyber crime) especially since we had no contract... money to be back in 3 days.... bunch of thieves, 20 seconds to take it 3 days to get it back.... any one of u guys care to leave ur doors open for me to come in & mistakenly "borrow" 100 from u then give it back (at my leisure) after i use it to gain intrest in my account? i figure after 20 million "mistakes" i may have a lucrative business (now i need 20 million ppl that i can make the "mistake" with)
You signed up at Sam's ..... and got NO Paperwork with it stating pricing and contracts info ?
Did you read the contract or just decide to go with it ?
The part of the money being taken 48 hours before the installation doesn't sound right.
If you set up service with Sam's, why did you call D* after to get another one set up (thats what it sounds like anyways).
An Over Zealous Tech (was this who (the installer ?)
You talked with a third CSR ? maybe ?
If it was an installer, he DIDN'T take your Credit Card or have anything to do with the money your talking about.
I don't think the Installers would carry anything to take an electronic transfer.
Way too many discrepancies here...
What really happened ?