Until recently my caller id was working fine. Sometimes I would have to turn it off and then back on but it would work. Now when I click on it nothing happens. It will not open up to give me any options. I have never had this problem. I cannot turn it on or off or check any calls. The calls do NOT show up on my TV now either. I thought of resetting the whole thing but I do not want to lose stuff I have. Any suggestions? If it comes to it I will bite the bullet and reset it all. I love that feature. Anything that keeps me from having to get up.