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Can I get some help from DIRT?

Discussion in 'DISH Network Support Forum' started by mike1973, May 15, 2019.

  1. mike1973

    mike1973 Topic Starter SatelliteGuys Pro

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    Looking to sign back up, it's been a few years. Lets just say my call to the 800 number was less than positive!
     
  2. dare2be

    dare2be SatelliteGuys God
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    DIRT is rarely here at the moment, but may be coming back. Your best bet to reach DIRT right now is thru Facebook.
     
  3. charlesrshell

    charlesrshell SatelliteGuys Crazy
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    Here are the DIRT members listed in red if you wish to email them.

    Notable Members | SatelliteGuys.US
     
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  4. mike1973

    mike1973 Topic Starter SatelliteGuys Pro

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    Figured that was the case as I didn't see any online. I'll look on facebook, is there a DIRT group or just the Dish page?
     
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  5. Howard Simmons

    Howard Simmons SatelliteGuys Pro

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    Just a Dish Facebook page
     
  6. Ganthet

    Ganthet SatelliteGuys Pro

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    A few months ago I emailed Jasmine and she responded within 24hrs and took care of my renewal requests.
     
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  7. mdram

    mdram SatelliteGuys Pro

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    facebook? not everyone has that, and some never will.
     
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  8. dare2be

    dare2be SatelliteGuys God
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    I don't either, but that doesn't change the fact that Facebook is the most immediate way to reach the DIRT people at the moment.
     
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  9. TheKrell

    TheKrell A mighty and noble race originating on Altair IV.
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    It wasn't immediate for me! In fact, I never did figure out which was the real Dish page with DIRT on it, and had to ask here.

    Hmmm. Facebook search is doing better today. Is it this one? Log In or Sign Up to View Then what do you do? Send Message?
     
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  10. Howard Simmons

    Howard Simmons SatelliteGuys Pro

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    Yep that's the one.:clappingEither send a message or under one of the article that's the newest complain about your problem and they usually answer by telling you to give them your 4 digit security code etc. You'll see when you get on there.
     
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  11. TheKrell

    TheKrell A mighty and noble race originating on Altair IV.
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    Well, my first experience with DIRT on Facebook was bad. The rep tried to tell me that OTA guide information comes directly from the station, and not through Dish. :crying
     
  12. TheKrell

    TheKrell A mighty and noble race originating on Altair IV.
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    This so called DIRT member on Facebook would rather argue with me than help me. She won't even ask somebody who actually knows what he or she is talking about. We went around and around and around and around with her telling me the guide data comes OTA and if something is missing, it's the station's fault. :mad: Where are the expert DIRT reps we had around here?
     
  13. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
    Staff Member HERE TO HELP YOU!

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    I am working in getting DIRT back the way we had it. Met with Erik and Charlie about it last week.


    Sent from my iPhone using the SatelliteGuys app!
     
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