Closed Captioning on "E" Channel?

R

reubenray

Thread Starter
SatelliteGuys Pro
Original poster
Pub Member / Supporter
Dec 30, 2018
1,128
820
Bella Vista, Arkansas
Anyone else having issues with CC on "E"? It works for few minutes and the stops working. I did a reset and nothing changed.
 
3

300mag

SatelliteGuys Pro
Aug 14, 2014
207
69
Anyone else having issues with CC on "E"? It works for few minutes and the stops working. I did a reset and nothing changed.
CC not working on "E" for me and just started working as I was typing this. Appears to be normal on other channels.

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R

reubenray

Thread Starter
SatelliteGuys Pro
Original poster
Pub Member / Supporter
Dec 30, 2018
1,128
820
Bella Vista, Arkansas
It did work for a while, then it stopped working. If I change the channel and go back to "E" it will again for a while.
 
DISH Support

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Jun 6, 2019
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Anyone else having issues with CC on "E"? It works for few minutes and the stops working. I did a reset and nothing changed.

Hello, reubenray. We haven't received any reports of issues with closed captioning on E, channel 114. We definitely would want to forward this to our Tech Ops team to look into for your equipment. Please reach out to our Chat Team here so we can get that submitted.

With similar issues with Closed Captioning in the past, a temporary workaround that has helped while a permanent solution is found is to change the Captioning Service to 0 in your Menus. To do this, you will want to select Menu>Settings>Closed Captioning, scroll down to Additional Options and select Captioning Service. A list will appear. You will want to scroll down and select 0 from that list. If you make this change, definitely let us know if this workaround does provide the Closed Captioning on the channel.
 

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