Contract Extension Chart

[stonecold]

Quick and dirty chart for everyone so I dont have to repeat my self 20 times about this concept that were evil contract inducing people.

 

[scoop8]

:up Should reduce the # of inquiring posts

 

[stonecold]

I will end up doing a nicer info graphic but that is the short sweet rough draft version.

 

[Mr Tony]

sweet. Stickied thread

 

[dfergie]

Thanks for the information!

 

[ranmic]

:up Should reduce the # of inquiring posts

Good one scoop! You know damn well it won't........

 

[Jimbo]

:up Should reduce the # of inquiring posts

Good one scoop! You know damn well it won't........

But NOW you have a place to direct them too.

 

[cfb]

Good chart to give the directv csr's to tape to their screens so they'll all understand it and maybe remember to communicate it to the customer consistently.

 

[jaj1701]

awesome, thanks!

 

[uncrules]

Good info! Thanks Stonecold. :up

 

[gadgtfreek]

Good job.

 

[Lkr]

great work stonecold, should be stickied

 

[Mr Tony]

great work stonecold, should be stickied

I guess you didnt read my post then

Stickied thread

 

[Lkr]

I guess you didnt read my post then

using the iPhone app and saw it in current threads

 

[Rey]

using the iPhone app and saw it in current threads

wouldn't have happened with a droid

 

[jdspencer]

What about the case where a person purchases a used DVR (HR20-700) and then has to buy an access card for it?

This question came up on the "other" forum.

 

[iceturkee]

What about the case where a person purchases a used DVR (HR20-700) and then has to buy an access card for it?

This question came up on the "other" forum.

as far as i know it should trigger a contract extension unless the dvr was previously owned. i did this last year but it was for an hr21 pro so no contract extension. and now i recall dtv did waive the 20 dollar fee for a new access card and overnighted it to me.

 

[stonecold]

What about the case where a person purchases a used DVR (HR20-700) and then has to buy an access card for it?

This question came up on the "other" forum.

It shouldnt but has in the past and then it a pain in the butt to correct.

 

[cditty]

My parents got a letter from Direct they want me to read this weekend when I take my daughter out there.

My mom said it said something about changing old receivers. I did her install about 8 years ago and it is a single dish looking at 101, with two RCA SD receivers I bought at Radio Shack for her.

I am guessing from your chart that swapping out her owned receivers is going to put her in a contract. Would that guess be correct?

 

[stonecold]

My parents got a letter from Direct they want me to read this weekend when I take my daughter out there.

My mom said it said something about changing old receivers. I did her install about 8 years ago and it is a single dish looking at 101, with two RCA SD receivers I bought at Radio Shack for her.

I am guessing from your chart that swapping out her owned receivers is going to put her in a contract. Would that guess be correct?

Well I have to make a correction on that. if it for the 72.5 swap it wont.