Contract question (1 Viewer)

Status
Please reply by conversation.

Sancho

Thread Starter
SatelliteGuys Family
Aug 20, 2008
68
0
My secretary signed up for D* about 5 months ago. Of course, because she's a new subscriber she was locked into a 24 month contract. She is moving at the end of the month, and her new apartment doesn't have a line of sight- her unit doesn't have a SW facing opening. Is there any way for her to get out of the remaining 19 months on her contract since service isn't available?
 

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
30,133
13,834
Cheshire CT
Sometimes not having a line of sight after moving will get you out of a contract, but it's not the norm. She can call and ask!
 

tvropro

On Vacation
Mar 9, 2007
6,872
0
I read on the net that what you have to do is have Direct come out and try to install at the new location. When the installer says that they can't install because of satellite viewing issues (no south facing sky, No LOS) and gives that info to Direct. Direct has to terminate the agreement and the contract, it's in their terms of agreement. Tell her to set up the move & install and go from there.

Here is some info she can use legit:

http://www.ehow.com/how_5983450_out-contract-w_o-cancellation-fees.html
 
Last edited:

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
63,345
3,930
NW Ohio - Buckeye Country
I read on the net that what you have to do is have Direct come out and try to install at the new location. When the installer says that they can't install because of satellite viewing issues (no south facing sky, No LOS) and gives that info to Direct. Direct has to terminate the agreement and the contract, it's in their terms of agreement. Tell her to set up the move & install and go from there.

Here is some info she can use legit:

How to get out of your DirecTV Contract w/o Cancellation Fees | eHow.com

THAT is how it SHOULD work everytime !
 
Status
Please reply by conversation.

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top