So I just got off the phone with directv, took several transfers and I finally ended up with someone in case management. All I wanted to know was what pricing I would be looking at to add an HR34 to my system. After my 4 transfers the CM guy finally told me they arnt aloud to offer any discounts to current customers. I would be looking at the 399 +49 for install. I said my apt lease was up in the next few months and what about a move? because I know you used to be able to get a free HD box, or DVR, or a discounted HDDVR with your move + free install, well the CM guy said he had to transfer me to the Movers team to discuss their deals with them. I said sure why not, got transfered to movers, and this lady couldnt understand I only wanted pricing, kept pressing me to set up the install, and I had to explain 3x that I dont even have a new apt yet, was just definitely moving in may. And when I brought the HR34 up, she said she had to transfer me to Case Management as they were handling that particular receivers upgrades. So 5 CSRs later, my only answer is 450$. If this is the case Im going to do the install myself when I move with a box from solid signal, and see what DTV will give me when the time comes, I thought there was a thread a few weeks back on current customer upgrades for the HR34 but cant seem to find it now. Anyone have any input?
