DirecTV has crazy retention deals right now

Discussion in 'DIRECTV Support Forum' started by IcEWoLF, Dec 1, 2017.

  1. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    DirecTV has crazy retention deals right now

    Looks like lots of success stories, so If you had DirecTV for a while then it might be worth calling them up and seeing if you can get some deals.

    If things work out for you be sure to reply back to this thread!
     
    longhorn23 and nvsundevil like this.
  2. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Some people stating that their bills are down to $13-$20....I guess AT&T trying to do some damage control vs cord cutters.
     
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  3. DialgaChampion

    DialgaChampion SatelliteGuys Pro

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    If you hear anything like that on the Dish side, please let me know. Would love to take advantage of something like that.
     
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  4. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Can’t make promises, but if I see them I’ll post.
     
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  5. Rick Esenwine

    Rick Esenwine Well-Known SatelliteGuys Member

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    I just called to get something off on my movie channels yesterday. I got $17 per month off on HBO/Showtime/STARZ for 6 months and then was switched to the loyalty department, where I got an additional $60 per month off for 12 months! We have the Xtra package
     
  6. nvsundevil

    nvsundevil Well-Known SatelliteGuys Member

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    OMG...........Just called......followed the directions as outlined above. Had a nice chat with the Rep regarding DTV and Pac 12 Network while he checked out what could be done............was able to reduce programming by $10 a month because duplicate programming due to having the Ultimate Package (for Encore) and also having Starz................wait for it...........was also given a $60/month discount (for 12 months) as loyalty reward...............reduced bill from $151/month to $81/month.........HOT DAMN!!!

    Still no Pac 12 Network, but takes the sting out of Sling charges during football season!!!!
     
  7. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Co worker of mine called this morning and she got $80 off for the next 12 months!!! Wow!!!
     
  8. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Where is my like button eh? Congrats! Glad I was able to help folks get aware of this!
     
  9. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Congrats!
     
  10. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    I just got off the phone with DTV and they told me to call next month since I had services active for 3 days only by they applied the $15 credit for the att wireless unlimited plus right away and they gave me a credit of $28 for this month! My bills gonna be about $57+tax with xtra pack+ sports pack including two receivers.

    I plan on calling in a month to see what else they can offer.
     
  11. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Another co worker called and he got $50 off for the next year! Got myself a free lunch!
     
  12. Jimbo

    Jimbo SatelliteGuys Master
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    Careful what you ask for guys ...
    Its nice that you guys are getting nice discounts :)

    For those of you getting big discounts, don't expect to be able to call in in say 6 months (or less) and get huge discounts again.

    Just sayin.
     
  13. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Well better get them now then never. Most are 12 month discounts. But a nice Christmas treat from ATT.
     
  14. nvsundevil

    nvsundevil Well-Known SatelliteGuys Member

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    IcEWolf..............your post was the BEST!!! KUDOS and thx for sharing!!!
     
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  15. Claude Greiner

    Claude Greiner SatelliteGuys Master
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    Your right. It works the first time, but it does get to the point where they figure it’s no longer worth having you as a customer.

    I remember several years ago sprint sent Letters to about 8000 customers and told them they had 30 days to switch to a new carrier and said they would waive all the cancellation fees.

    Basically took all the complainers and got rid of them.
     
  16. Jimbo

    Jimbo SatelliteGuys Master
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    Wow ....
    Wish Sprint would have done that for me .
    I was with them for 15 years ...
    Spent $100 a month (for 1 phone) didn't have family member to compensate and make that bill feel better.

    They were offering others the same thing for $60, but not me, I didn't qualify ... (I was not a complainer to them though.)

    When I finally moved on, they never even made an offer to keep me.

    15 years, never missed a bill, always paid ahead of time and this is what I got from them.

    Never called afterwards to win me back either.

    They STILL don't have 4g in my area, after telling me for years while I was still there ... 3months, 6 months whatever.

    So glad I moved on.
     
  17. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Sprint always had a bed rep, but they been focusing on customer service as of late.
    I don’t have them, the building I work in gets reception only from ATT and Verizon, certain floors Verizon doesn’t work. I have ATT.

    Back to the topic, I think directv trying to maintain customers as best as possible to avoid another slide this QT.
     
  18. TheRatPatrol

    TheRatPatrol SatelliteGuys Pro

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    They’ve always been giving discounts. I called in about two months ago and when added all up got $60 off a month for a year. I think they’re losing customers to other providers so they have to stay competitive.
     
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  19. IcEWoLF

    IcEWoLF Topic Starter SatelliteGuys Master
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    Yeah, but not as much, some people got $80 off, they basically reduced their bills next to nothing, I think AT&T is trying to do some damage control. All providers have been bleeding customers to cord cutters.
     
  20. propjock

    propjock New Member

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    Isn't that for the first year? Seems like they make it up on year two.
     

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