Had the problem this morning on my 20-700...power cycled it and it started working again. I then left the house for work and came back and it wouldn't turn on. I power cycled it again except before I plugged power back I pulled the access card and re-installed it. So far so good except now I have a message on the info screen that says to replace the access card when I receive a new one.
DirecTV HR2x Mass Lockups overnight 10/6
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Had the problem this morning on my 20-700...power cycled it and it started working again. I then left the house for work and came back and it wouldn't turn on. I power cycled it again except before I plugged power back I pulled the access card and re-installed it. So far so good except now I have a message on the info screen that says to replace the access card when I receive a new one.
Thanks, Jason. Sorry for all the question. Please let us know if you find out exactly what caused all this.
My HR21 was reset again here on the West Coast at 4:34pm this afternoon.
I had already reset it this morning in an effort to get it up and running again after the shutdown early this morning. It now looks like I have recieved the DirecTv reset that Jason is talking about. Lets see how long this works?
I resseted mine this morning after it ws locked...and it was working fine. But just now it resetted by itself.
Wife just texted me 'DVR just rebooted itself, The Matrix was almost over!'
West coast btw, Vegas.
West coast btw, Vegas.
My box wouldn't turn on when I came home. I Had to plug it back in twice before it started working again. Now the ALDS is on.
Just received word they are rolling the fix out to the other time zones.
Again - DON'T be alarmed if you box reboots itself.
Again - DON'T be alarmed if you box reboots itself.
Thanks for clearing that up.... I introduced that Internet connection just as a feasible possibility. Obviously, that isn't the case if people not being hooked up to the Ethernet were having the problem. I was just asking if it was only people connected to Ethernet. I mean, come on, they are saying they DIDN'T do a software update, and we are all having this problem. Other than the phone and Ethernet connections, this is one-way communication here. I took "problem at their end" as something happening at their end. If they had dumped bad software on us, that would be a problem at our end. Maybe they mean, it isn't our equipment that is faulty, it is at their end as in software distribution like the other poster suggested. This just seems really strange. I come from the technology world (IT) but don't know satellite technology. I do know that our communication is one way from the satellite in space to us, not going back from our dish to the satellite. So what kind of problem at their end comes to question in my mind. I mean, being digital and all, maybe they had some type of packet overload on the downstream and it froze our receiving buffer. I guess that would be a problem at (caused by) their end. A problem they needed to fix at their end to stop the overload of our buffers.
The bottom line is, many of us are annoyed with DirecTV at the moment as it is, and here we are having to reset our boxes two, three, four, five times in one day. It is more than annoying.
If it clears up, great! I'll forget about it tomorrow. But it certainly doesn't pleasure the matter any when it takes 5-10 minutes for the box to reset.
Thanks. I guess I will have my antenna ready. I would hate for the box to reset during Prison Break tonight.
My receiver would not come on when I got home either. My receiver jsut reboot itself so I am getting the update now.
Yep, I lost all my recording scheduled to record today, up until I did the reboot when I got home and noticed it a 4pm. By then everything I wanted to record was over and done with. It PO's me that I missed those recordings. I was at work and was on this site so I saw the news about all this, but I couldn't reboot from work. I wish I could reboot from work!!!
Thanks again
Josh
Thanks again
Josh
I had this and ever since my external drive is making funny noises. I thought the drive caused my HR21-700 to not come on but now I see it's the other way around. Anyone have a noisy external (whining) after this?
D* web info on this issue:
DIRECTV: Need help with your DIRECTV Plus® HD DVR or DIRECTV Plus® DVR receiver?
DIRECTV: Need help with your DIRECTV Plus® HD DVR or DIRECTV Plus® DVR receiver?
Thanks guys.. I missed the first part of chuck due to a reboot.. Can we put this episode ondemand?
On the bright side my box did the same thing, I did a rbr and didnt think anything else. Glad directv is working on it though.
On the bright side my box did the same thing, I did a rbr and didnt think anything else. Glad directv is working on it though.
This is just simply something I noticed, but I'd definately say the issue was with the guide data, because after the auto-reboot, I lost all guide data after 24 hours on almost every channel.
Interesting,
I did not lose my guide or any recordings
Must have been dumb luck I guess.
Jimbo
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