Has anyone notice that Dish customer care has gone down hill ? Waited 2 hours to get through today
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Dish Customer care
- Thread starter RONZ
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Was that on chat or on the phone? Last time I used chat it was about 35 minutes in the queue. Haven't tried calling in a long time. But even on chat, I did notice it was quite a bit longer where the chat normally would have been right away, or worst case, a couple of minutes wait.
I renewed preferred customer contract in less than 10 minutes, a week ago.
Dish wouldn't be the first company to see a fair number of absent employees as COVID-19 infections increase.
FWIW, I'm currently doing a chat with Spectrum to adjust services for my elderly aunt and it's a 30 minute wait so far.
I try not to call Charter or DISH on Mondays. Usually Wednesday is better.
Philippines is struggling with the damn virus, too.
www.channelnewsasia.com
Philippines prolongs partial COVID-19 curbs in Manila to Jan 31
MANILA: Philippine President Rodrigo Duterte on Monday (Dec 28) extended partial coronavirus restrictions in the capital, Manila, until the end of January to prevent the spread of COVID-19 following Christmas and holiday festivities.The capital region, which accounts for 40 per cent of the...
I just got off the phone with Dish. The wait for the Retention department was 14 minutes but once I got through they renewed my offer in about 10 minutes.
Everybody seems to be like that nowadays...I had to call my insurance company the other day...35 minute wait.
I tried to Dish chat the other day and the link for the chat would not even work, when I clicked on it. Also, the report a problem link would not work either.
well, then you should probably report this at the report a problem link.
