DISH Hopper 3 Software Version 713 Is Out

[Peter Parker]

No idea what improvements might be involved.

 

[slow_poke_pete]

No idea what improvements might be involved.

maybe they worked some of the bugs out!!!

 

[cpdretired]

Two bugs out and three new bugs in.

 

[Almighty1]

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

 

[dishstaller]

Two bugs out and three new bugs in.

Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.

 

[Almighty1]

brittanygarden and Rick Durham

Two more issue(s) with H713:

#1
H713, H712, H711 and earlier version(s) is that there are times when a streaming channel has failed and going to another streaming channel will only show the DISH icon downloading but it never gets past that. The fix is to view a satellite channel first and then the streaming channels will work again. This is on a Hopper 3 (Software H712) with Hopper Plus (Software P15317).

#2
Still cannot cast to Hopper 3 with Hopper Plus(Software P15317) with the Hopper Plus "Google Chromecast Built-In" feature" as it shows up as a casting device when the Hopper Plus is online and disappears when the Hopper 3 and Hopper Plus does it's nightly reboots but times out when one tries to cast to it and always shows up as Not available in the Google Home app on Android phone. No one else anywhere on the internet had confirmed whether it is working for them or not.

 

[slow_poke_pete]

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

i can still see my joey software version with H713.. i am starting to think it's time to get rid of the hopper plus. i just have 2 joey 4's and the hopper 3 with no issues. it seem like the people that have the hopper plus have issues!!!

 

[Almighty1]

i can still see my joey software version with H713.. i am starting to think it's time to get rid of the hopper plus. i just have 2 joey 4's and the hopper 3 with no issues. it seem like the people that have the hopper plus have issues!!!

Are you talking about the Available Joey Software section which goes something like this:
Available Joey W153 W209 J613 J713 J813 K113 J913
Software
in H713 in diagnostics which is directly below the "Switch" section which is what I am referring to that should have a number starting with P which is needed for the
Hopper Plus, Joey 4 and Wireless Joey 4
or the top area where it shows what the current version of the software is for the Hopper 3?

Seeing what your Joey 4/Wireless Joey 4 software version just tells you what is the current software version already installed, until the P version(s) shows up in "Available Joey Software" section which is different for the Hopper Plus, Joey 4, Wireless Joey 4 and it will only list one for the device(s) that exist in one's own configuration which lists what's the latest available, those devices will not be able to check or update their software as it will say "Failed: No Tgt" while "Download ATV Files" in TECHNICIAN SETTINGS under tools will respond with:
"Download ATV Files 3000
This device is not currently targeted for
Android software"
as both are dependent on the P version being listed in the "Available Joey Software" section. It usually takes a few minutes before it shows up. I know with H710-H712, it was not shown and the Download ATV Files worked except since H710, even if you selected everything shown which for me would be the Hopper Plus, Joey 4 and Wireless Joey 4 versions, the first download will as a end result only download the Hopper Plus's versions even though it shows all three as downloaded based on what Available Joey Software shows which is always two P numbers P153 and P15317. After the first successful download, the next download will actually download all three and Available Joey Software will reflect that. In H708 (H709 was skipped as no one mentioned it on the forums) and earlier, it always downloaded everything selected and would show 6 P versions in the Available Joey Software area. The Available Joey Software section is how I tell if there is a newer software available for the Hopper Plus and when I see that, I do the Download ATV files first which is where I get my information to post in my other thread, "Latest available software version for Android TV devices - Hopper Plus, Joey 4, Wireless Joey 4". The Download ATV files does not do any install or update the Hopper Plus as I still need to manually hit Menu, Settings, Device Preferences, About, Software Update to update the software.

So with any new Hopper 3 software update, the first things I will check is the Notifications in Settings to see if any of the settings were reset. For the "Remote Control Mode Reminder" setting, I would try it with off, exit notifications then hit TV on the side of the remote to make sure it does not show the reminder before going to notifications andputting it back to on, exit to see if it works correctly before going back to notifications for the other settings. Then I would look at Available Joey Software and regardless if the 2 P versions, one appears to be the 3 digit major version number and the other is the full 5 digit number which is the 3 digit major version number with 2 more digits, exists or not. Attempt to do the Download ATV Software for all 3 Android TV devices Hopper Plus, Joey 4 and Wireless Joey 4 until all of them is downloaded and shown in Available Joey Software which should be a total of 6 things added. If Download ATV Software has the no target like since H713, I will wait until I see a P version before I do it.

For reference, it's in the following threads:

Thread 'Hopper 3 Software updated to H703'

Dec 14, 2025

Both of my Hopper 3 receivers have updated to software version H703 and both of my Joey 3 clients have updated to software version J903.


Sent from my iPhone using Tapatalk

• dweber
• Replies: 33
• Forum: DISH Network Support Forum

• 

Thread 'Joey 4 Software Update Failure'

Mar 7, 2026

I noticed that my Joey 4 software is not the most recent.

When i use the software update tool I geta message saying"

Failes: no Tgt.

What does this mean? Can I do anything to correct this? Do I need a tech visit?

• Peter Parker
• Replies: 25
• Forum: DISH Network Support Forum

 

[bookworm370]

Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.

Reboot just fixes it for a short time and then it's back to messed up

Try going exclusively to an IR remote and you will see the pain

 

[Almighty1]

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

Within the last few hours as I did check earlier today when it was still missing, the Available Joey Software line now has added "P154 P15403" which is for the Hopper Plus that I have but my Hopper Plus software is still on P15317, I will do a Download Android TV (ATV) Software for the Hopper Plus, Joey 4 and Wireless Joey which are all Android TV devices and then manually do a check update on the Hopper Plus to update the software shortly.

 

[BatStang2000]

This happened to me. I was outside mowing and my wife came out and said that our nieces and nephews were going to be on the Noon News. She had it on in the bedroom on our Joey3. Since they weren't on yet, I decided to turn it on in the Living Room on our Hopper3. When I selected the channel (through Dish, not OTA) the Joey3 turned itself off. When I went back to the bedroom to turn it back on, the Hopper3 did a reboot. Luckily it all finished before their story came on, but I just found it strange.