The only thing that confuses me is that listing for HD options on the website....why isn't one of those already checked? I meet the guidelines...
Ghpr13
I'm seeing the same thing. I can't select HD free without getting thrown into a page where the HD options are shown with nothing to select or acknowledge. In addition, I'm suddenly not enrolled in Paperless Billing. This, after being enrolled since it was first available.
So I decided to do as I was told at the site. My auto pay date was yesterday, but I showed a balance of $1.05 (this is correct, no sense explaining). I could not enroll in PB without that balance being paid. So I paid it. Then I enrolled in PB.
Still cannot select free HD. I have about 3 months left on my 24 month commitment. I was given no option to pay $99 so I guess I'm in some kind of web-site limbo.
My intent is to drop Platinum and save $10. I also intend to drop HBO partly because of the price increase and partly because there's nothing on worth watching lately.
I'll probably end up doing a chat tomorrow.