Dish OTA Adapter not working with Wallys

[CableGrl]

Hi Guys, before posting this I did sift through a similar thread that was over a year old but didnt see a clear solution. We are a small operator trying to get these to work at a couple locations but cant seem to get them working with the Wallys. (They do fine with the Hoppers)

Any advice?

 

[reubenray]

I can't help why the adapter does not work with your Wally, but the AirTV dual tuner adapter works with my Wally.

 

[TheKrell]

Any advice?

I can think of two things that might be the issue. Either the Wally's have an old version of the firmware and need to be updated first, or else you bought the wrong OTA adapter. For example, there is a single-tuner AirTV adapter that does not work on Hoppers.

 

[Peter Parker]

Can you post a picture of the adapter or give us a part number? that may help.

 

[reubenray]

Products | AirTV

Stroll down to the accessories. It cost $29.99 and is on the left side.

 

[CableGrl]

I spoke to Dish and the bottom line is that because we are feeding our customers off of a QAM system , the device cant do both a QAM dongle and the OTA dongle... so no solution for me other than brining in a few off air on Digital in the Clear and then having them switch inputs back and forth. (Not great in a 60+ community)

 

[navychop]

Your getting back to us is appreciated.


Sent from my iPhone using SatelliteGuys

 

[TheKrell]

I spoke to Dish and the bottom line is that because we are feeding our customers off of a QAM system , the device cant do both a QAM dongle and the OTA dongle...

Interesting. There is a QAM dongle for a Wally?

 

[dweber]

I don’t believe that Dish supports a QAM tuner on any of the Hopper Family or Wally receivers.


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[n0qcu]

I don’t believe that Dish supports a QAM tuner on any of the Hopper Family or Wally receivers.


Sent from my iPhone using SatelliteGuys

It's not QAM as in cable, it's the satellite signal converted to QAM so a single dish can support a whole "apartment" type building of individual subscribers.

 

[CableGrl]

Your getting back to us is appreciated.


Sent from my iPhone using SatelliteGuys

Im sorry, this is the first time I am using this as a poster.. Yes there is a QAM dongle. The part number is: 210163 for the single $30 and 214844 = $35 for a Dual.

 

[CableGrl]

Im sorry, this is the first time I am using this as a poster.. Yes there is a QAM dongle. The part number is: 210163 for the single $30 and 214844 = $35 for a Dual.

also, I apologize, We are a private cable operator feeding multiple units in a community via a Smartbox

 

[TheKrell]

It's too bad there is no way to add OTA channels to the Smartbox head end.

 

[HipKat]

I love this site!

 

[CableGrl]

It's too bad there is no way to add OTA channels to the Smartbox head end.

I couldnt agree more

 

[RobT52]

The Wally receiver RF input supports L-Band off the satellite. If you want to do SmartBox and output QAM, then YES, you can use the QAM adapter. The Wally STB is required to be on software version U818 and higher, preferably current W542. Go into diagnostics and check software version there. Also, make sure the signal is around -1dBm to +1dBm into the QAM dongle.

 

[Radioguy41]

You're answering a 4 year old thread.

 

[TheKrell]

You're answering a 4 year old thread.

I think the record was answering a 17 yo thread.

 

[That American Girl]

You're answering a 4 year old thread.

As much trouble as I'm getting with some Wallys, I'll take any info!

 

[dishdude]

As much trouble as I'm getting with some Wallys, I'll take any info!

What trouble are you seeing? Mine has been pretty stable, it crashed a couple weeks ago and I had to reset it this morning. I'm using all the capabilities too, OTA and DVR, minimal streaming. I've gone months with no hiccups.