I have a good idea... LOL... post your question on DishNetwork's Twitter page, I'm sure the kids that run it will explain it to all of you in plain English
Yes. With their India to English handbbok.
Dish Programming Changes (Effective August 1st)
- Thread starter Scott Greczkowski
- Start date
- Latest activity Latest activity:
- Replies 870
- Views 127K
Yes. With their India to English handbbok.
Haha I just had a conversation with their Twitter the other day asking about AMC HD. They said they'd pass it along to the right people.
I totally believe they'll do it
I totally believe they'll do it
Why didn't Dish just rename these to "with DVR and locals" instead of just "with DVR"?
This is about as brilliant of an idea as that DuoDVR crap they came up with a few months back.
This is about as brilliant of an idea as that DuoDVR crap they came up with a few months back.
OK, quick question for everybody, then. I currently have DishDVR Advantage Classic Silver 200 w/ teh "4 Premium package" line item on my bill. I pay 57.99 for the Classic Silver 200 and $40 even for the "4 Premium package" (which BTW, consists of Gold HD, Plat HD, HBO and Classic Gold 250 Bonus Pack). If I understand this new pricing scheme, I can change my packages to get the new "Gold+Plat HD" package for $10 even, but then I would have to pay full price for the HBO package, right? Which means that my savings would = (Full price for HBO) - $10, right?
I have a good idea... LOL... post your question on DishNetwork's Twitter page, I'm sure the kids that run it will explain it to all of you in plain English
:up:up
From a Sales stand point, these are welcomed changes....
#1 Customers don't know what "DVR Advantage" means, so "With DVR" would be more accecpted with people.
#2 The AT250 Bonus pack was confusing to alot of people, I can't tell you how many calls I got back from customers who subscribed to AT250 call me and say I put the wrong package on their account when AT250 was listed as a bonus pack.
#3 Although the Discounts where "Nice" for counting the HD and Top 250 as a premimum package, all the sales people including myself never understood the discounts correctly, and would actually quote the prices out to customers without the discounts so there there would be no chance we would quote the prices incorrectly. When you quote prices to the customer, if you screw up and quote a higher price and the price is actually lower then the customer won't say a word. If you screw up and its a few dollars higher, then the customer calls back and raises hell saying you lied to them.
#4 Also alot of customers would get confused when the billing read "4 premimum packages" and I would always get customers calling as to why they where being billed for 4 movie packages, and then had to explain to them that HD and AT250 counted as 2 of them.
#1 Customers don't know what "DVR Advantage" means, so "With DVR" would be more accecpted with people.
#2 The AT250 Bonus pack was confusing to alot of people, I can't tell you how many calls I got back from customers who subscribed to AT250 call me and say I put the wrong package on their account when AT250 was listed as a bonus pack.
#3 Although the Discounts where "Nice" for counting the HD and Top 250 as a premimum package, all the sales people including myself never understood the discounts correctly, and would actually quote the prices out to customers without the discounts so there there would be no chance we would quote the prices incorrectly. When you quote prices to the customer, if you screw up and quote a higher price and the price is actually lower then the customer won't say a word. If you screw up and its a few dollars higher, then the customer calls back and raises hell saying you lied to them.
#4 Also alot of customers would get confused when the billing read "4 premimum packages" and I would always get customers calling as to why they where being billed for 4 movie packages, and then had to explain to them that HD and AT250 counted as 2 of them.
That was my reading as well. They are eliminating "premiums" outside of the actual premium packages which makes sense and will make them more money. We are just losing more of our perks. DDA used to be a great deal. Now, not so much. E* will be identical to D* before long. Bummer.
Any more details forthcoming on new customer offers? Will the TurboHD packages still be available come August 1? If so, will they qualify for the $15 X 12 monthly credit? Will the activation fee waiver remain? Thanks!
I have a good idea... LOL... post your question on DishNetwork's Twitter page, I'm sure the kids that run it will explain it to all of you in plain English
And if they can do it in under 140 characters, they should be running the marketing department.
:
This is not 100% true. Dish is contractually obligated to carry HDNet (not HDNet Movies) and Discovery HD Theatre (not Discovery HD) in the base HD package. Palladia also has no exact SD equivalent.
What I wrote is 100% true. He asked why those channels are in the Platinum package. He did not ask anything about HD channels in the base packages.
Agree with u on #1....many customers dont know what DVR advantage mean.......so with DVR will be good & acceptable change. How abt now....the 1st DVR is included in the existing price of the package...rather then 1st box?
#3...I accept u might get calls from customers abt the issue of 250 & HD counting as premium for discounts...Dish is underestimating the majority of customers...who can read their bills perfectly & appreciate the discount. Now without these package counting as premiums...suddenly the same customers r looking at price increase in their invoices.
#4 so now u will have more customers then before calling why the premiums r not getting the discount that they use to get before.
U can say that these will not apply to existing customers & they can stay grandfathered....but isnt it Dishs history that grandfathered customers dont get anything new from dish....forcing these customers to switch to the new expensive packages.
I will like to know how Dish maintain such complicated programming structures & so many different grandfathered customers. No wonder CSR get confused resulting in so many unsatisfied customers.
Looks to me like turbo folks wont benefit. Upgrade to the classic package new or existing customers will get HD + platinum. Yea, still nothing for us other than the fact they are going to keep the packages around. Which means, we are still going to get unfairly treated.
Okay am I right when I read this ?
I pretty much have everything American Everything Package + HD Gold + Platinum
on August 1st
1. Platinum is gone
2. Premiums are no longer in a package, meaning AEP Classic at $97.98 is obsolete. If I want premium movie channels I will have to pay full price for them.
3. In regards of paying full price for the premium channels I will have to pay $10 for each premium networks equivalent meaning that HBO SD & HD would cost $25.99 month ?
4. The pricing does not make much sense unless it is by channel count alone. TurboHD Gold 250 is roughly $8 less than the Classic Gold 250 and if you are a subscriber to both HD & SD gold the way I read this is that you'll have to pay $67.99 + $10.00
Classic & Turbo HD Gold 250 : $77.95
HBO SD & HD : $25.99
Starz SD & HD : $22.99
Showtime SD & HD : $22.99
Cinemax SD & HD : $22.99
Total: $172.91 /month
I seriously can't be reading this right, lets hope i'm not this is a $42.00 increase over what i'm paying now.
I pretty much have everything American Everything Package + HD Gold + Platinum
on August 1st
1. Platinum is gone
2. Premiums are no longer in a package, meaning AEP Classic at $97.98 is obsolete. If I want premium movie channels I will have to pay full price for them.
3. In regards of paying full price for the premium channels I will have to pay $10 for each premium networks equivalent meaning that HBO SD & HD would cost $25.99 month ?
4. The pricing does not make much sense unless it is by channel count alone. TurboHD Gold 250 is roughly $8 less than the Classic Gold 250 and if you are a subscriber to both HD & SD gold the way I read this is that you'll have to pay $67.99 + $10.00
Classic & Turbo HD Gold 250 : $77.95
HBO SD & HD : $25.99
Starz SD & HD : $22.99
Showtime SD & HD : $22.99
Cinemax SD & HD : $22.99
Total: $172.91 /month
I seriously can't be reading this right, lets hope i'm not this is a $42.00 increase over what i'm paying now.
no you are wrong. The way I read it is you can't use dishHD or AT250 upgrade as one of your premiums in the special premium combo pricing. That's it. So your price would be 4 premium combo pricing of $40 plus the price of your base pack.
Though I am thoroughly confused about these changes, the synopsis below is not correct with the possible exception of point #1.
Okay, I figured I was wrong which is noted by the "I'm not sure i'm reading this righ"t and "I seriously can't be reading this right" but it would never surprise me if a company did decide to do something like that. I mean All American Direct already charges over $40 a month for nine channels, three networks. Anyways I figured I was wrong and you all can point and ridicule me all you want but please SOMEONE send me a bottle of aspirin
