DISHANYWHERE Problem (Again)

[George Strickroth]

George, There is a different MAC address for WiFi vs Ethernet.

Thanks Tony. I understand that. Each hardware interface requires a unique MAC.

What I was pointing out is that when I look at the Network Details on the Hopper, it lists the MAC address for LAN Port #1 as 04:c9:d9:6a:a0:1f to which I have now assigned a fixed IP address of 192.168.0.90
When I look at the Routes in my Router, it shows the 192.168.0.90 address assigned to MAC 04:c9:d9:6a:a0:1e

Note the last 2 digits.

 

[charlesrshell]

I keep all my Hoppers, Joeys, and WAP with DHCP reservation addresses.

 

[Bobby]

I keep all my Hoppers, Joeys, and WAP with DHCP reservation addresses.

of course you do!

 

[charlesrshell]

of course you do!

And all my printers, cameras, and Slingbox 500.

 

[Nominal]

I don't know whether this is part of the "rewrite" Scott was talking about, but I noticed today that I can no longer play DVR programs for channels I no longer subscribe to with Dish Anywhere on the web (instead I get a banner that says "Upgrade to Watch"). I can still play them on the HWS itself as well as the iOS app. Anyone else have this problem? Is it a glitch or a policy change?

UPDATE: I finally was able to get a DVR show from a channel I no longer subscribe to playing, but I had to start the show on the HWS first and then continue on the web, so I'm not sure what is going on.

 

[bnewt]

My issue is that when viewing on my phone, only 1 of my hws appears

 

[Bobby]

My issue is that when viewing on my phone, only 1 of my hws appears

Are you saying that when you go to More and then Select TV you only see one of your HWSs?

 

[bnewt]

Are you saying that when you go to More and then Select TV you only see one of your HWSs?

that is correct
can't remember how to log out on the phone

 

[Bobby]

that is correct
can't remember how to log out on the phone

To log out go to More, Settings. At the bottom of the Settings list is Logout.

 

[eddie willers]

I may have missed this somewhere before, but this look like a good thread to ask this. I have a TV in my office where I hooked up an Amazon Firestick so I can do Dish Anywhere. Works great, but I noticed a rise in the amount of data usage per month on my Comcast (Xfinity) account. I was trying to figure out why my monthly usage had risen so much over average and thought about the Dish app.

I thought that the Hopper was just using my home wifi network to work within the house. Is it possible that it is actually going out over the Internet before coming back to my Firestick?

If so, I may need to get a wireless Joey. Comcast gives me a terabyte free per month and I came very, very close to that. (after averaging around 400 per)

 

[DISH Support]

I may have missed this somewhere before, but this look like a good thread to ask this. I have a TV in my office where I hooked up an Amazon Firestick so I can do Dish Anywhere. Works great, but I noticed a rise in the amount of data usage per month on my Comcast (Xfinity) account. I was trying to figure out why my monthly usage had risen so much over average and thought about the Dish app.

I thought that the Hopper was just using my home wifi network to work within the house. Is it possible that it is actually going out over the Internet before coming back to my Firestick?

If so, I may need to get a wireless Joey. Comcast gives me a terabyte free per month and I came very, very close to that. (after averaging around 400 per)

The DISH Anywhere app will pull the Live TV and recordings over the Internet connection. Even on the same network, the Hopper will send the signal over the Internet to DISH Anywhere and the app will retrieve that signal over its connection to the Internet.

If a Wireless Joey may be a better option for your setup, we would be happy to look into this with you. We're not able to make changes through Satellite Guys at this time, but you can reach out to our Chat teams by clicking this link: Direct Chat. - Jasmine D.

 

[JSheridan]

When I watch TV on my local network using a browser the bit rate is reported as 8256 Kbps which wouldn't be possible if the data were going over the internet considering my DSL upload speed is about 600 Kbps.

 

[joewhite57]

I may have missed this somewhere before, but this look like a good thread to ask this. I have a TV in my office where I hooked up an Amazon Firestick so I can do Dish Anywhere. Works great, but I noticed a rise in the amount of data usage per month on my Comcast (Xfinity) account. I was trying to figure out why my monthly usage had risen so much over average and thought about the Dish app.

I thought that the Hopper was just using my home wifi network to work within the house. Is it possible that it is actually going out over the Internet before coming back to my Firestick?

If so, I may need to get a wireless Joey. Comcast gives me a terabyte free per month and I came very, very close to that. (after averaging around 400 per)

Is your "office" at a different location than home network? If so then it would use Comcast bandwidth. If you have a "home" office you would only use bandwidth when watching streamed on demand channels like showtime or STARZ.

 

[joewhite57]

Is your "office" at a different location than home network? If so then it would use Comcast bandwidth. If you have a "home" office you would only use bandwidth when watching streamed on demand channels like showtime or STARZ.

I may be thinking fire stick operation. Although I watch dish anywhere in my laptop ever almost every night an. Don't make much of A dent in my comcast data cap.

 

[Tony S]

...I thought that the Hopper was just using my home wifi network to work within the house. Is it possible that it is actually going out over the Internet before coming back to my Firestick?

If so, I may need to get a wireless Joey. Comcast gives me a terabyte free per month and I came very, very close to that. (after averaging around 400 per)

When you use Dish Anywhere at your house, the data stays on your home network and does not go over the internet. Dish uses the internet connection to authorize you as a valid user, but the video data stays on your home network. That would not be the reason for your high internet data usage.

The answer from the Dish Staff above is incorrect.

EDIT: I usually use a PC while at home, so I wanted to verify that using an Amazon Fire Stick would work the same way. I started up Dishanywhere using my Fire TV Stick. While the video was playing, I unplugged the cable that goes from my router to my modem. The video still played on with no problem. That proves that the video data is not going over the internet when using a Fire TV Stick on your home network.

 

[George Strickroth]

THIS THREAD HAS GONE ASTRAY!

I opened this thread seek help in resolving the issue of Dishanywhere not working, because on my home network, Dish Player is not connecting to the Hopper3.

Would it be possible for people with other (although somewhat related) issues to open their own thread?

Thank you.

RodeoGeorge

 

[eddie willers]

The DISH Anywhere app will pull the Live TV and recordings over the Internet connection. Even on the same network, the Hopper will send the signal over the Internet to DISH Anywhere and the app will retrieve that signal over its connection to the Internet.

Sorry about "hijacking" the thread, but the subject matter is Dish Anywhere and more people thinking about it may get your answer faster.

Anyway, I Googled a general query "does dish anywhere use data?" and came up with the following thread from 'communities.dish.com':

DishAnywhere Bandwidth consumption on home network - mydish communities - 13284

It is four pages of much confusion and different answers just like this thread. However, there is one post that redirects to an answer from Dish employee Jason_C.:

Solved: Re: Dish Anywhere App and Local WiFi - mydish communities - 19012

He definitively answers that Dish Anywhere connects to a Dish server first, then sends it, via Internet, to your device. As I said in my initial post, what got me to thinking about this was the (almost) doubling amount of data on my Xfinity home account. There are just three adults, so most data is/was used to watch Netflix, Amazon Prime, Youtube etc. and downloading the occasional PlayStation 3 game. But after making a home office out of a spare bedroom (that doesn't have a cable connection with both Hopper and Firestick on the same home network) is when the data usage increased. So I was down to a) a neighbor was tapping into my home network or b) Dish Anywhere was going outside and coming back on the Internet.

My experience and Jason_C tells me the latter is true.

 

[TheKrell]

My experience and Jason_C tells me the latter is true.

I believe you and Jason and Jasmine's conclusions are wrong, and JSheridan and TonyS are right. IIRC, the only way the video stream (the only thing taking much bandwidth) exits your local network is if it's streaming to a remote endpoint.

 

[JSheridan]

All's I know is that when I'm on my local network I can watch HD at 8200K and when I'm not on my local network the best I get is 600K, which is my maximum upload speed.

 

[JSheridan]

Maybe they're talking about different kinds of content like On Demand?

Also Tony S confirmed my conclusions and proved that the data isn't going over the internet when on a local network in his previous post.