Bottom line is that we designed the microHD receiver to be capable of removing a satellite from the active satellite list so it is not scanned during a multiple satellite search or visible in the installation menus. If removing a satellite from the active satellite list causes a receiver error, we need to determine if there is a common denominator or series of events.
So far, no common denominator has been found and we have never had this issue occur on the test bench. On the test bench, we are constantly searching, deleting, activating and deactivating, downloading/uploading .udf files, editing, etc.... Often 20 or 30 times in a day!
There have been thousands of microHDs sold with no issues. There is no doubt that a few users have experienced an issue after deleting channels or deactivating satellites, but we have not been able to replicate to cause any receiver to cycle reboot after channel deletion or satellite deactivation.