i downgraded from the 250 tier to the 200 and told my monthly bill would be 54.99 plus taxes, when I checked my email yesterday, i noticed it was for 87.99. I called the csr and she told me don't worry the new bill is being generated and I will only be billed 54.99. However, they billed me 87.99 anyways and the csr I talked to today doesn't know why. WTF??? i'm done with these stupid jokers, I got dish because they were cheaper than time warner but that's not the case.
downgraded but my dish bill is still the same!
- Thread starter dish5150
- Start date
- Latest activity Latest activity:
- Replies 5
- Views 1K
When did you change? It takes a few days for them to go into effect. And then, it will generally show as a credit for the difference. Have you checked your account online? I would not get my shorts in a wad yet.
chat
The only way to really deal w/ billing is by doing a chat. That way you have everything in "black & white". I dropped the max for a penny promo when it ran out as I was told to do. I paid my bill and a month later they tried to charge me for it again. I had proof of what took place so they had to drop my price and make note it.
The only way to really deal w/ billing is by doing a chat. That way you have everything in "black & white". I dropped the max for a penny promo when it ran out as I was told to do. I paid my bill and a month later they tried to charge me for it again. I had proof of what took place so they had to drop my price and make note it.
