Dtv acct unavailable

[John2021]

Tried logging into My att acct to see if my bill was ready. I'm getting an error saying we can't display all of your accounts right now. Anyone else having this issue? I wonder if my acct will be moved away from att and onto the dtv site or somethings going on in the backend I only have dtv sat.

 

[Jimbo]

Tried logging into My att acct to see if my bill was ready. I'm getting an error saying we can't display all of your accounts right now. Anyone else having this issue? I wonder if my acct will be moved away from att and onto the dtv site or somethings going on in the backend I only have dtv sat.

Just curious, have you tried to log on to the directv.com website ?
I know that site has been reworked not to long ago.
Seeing you said you have D* but no ATT stuff, give that a try.
I no longer have any att stuff either, but I still have D* as well.

 

[John2021]

Just curious, have you tried to log on to the directv.com website ?
I know that site has been reworked not to long ago.
Seeing you said you have D* but no ATT stuff, give that a try.
I no longer have any att stuff either, but I still have D* as well.

Yep I tried logging in via the att app and website and the dtv website. The dtv website transfered back to the att website. The att site and app can be a PIA at times with missing acct info or the slooow log in times. I'm thinking the system had a brain farm and the IT dept needed to be notified. Woke up at 1:30 in the afternoon and it was up and running