Embarrasing - Response time for remote

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nitemare

Thread Starter
SatelliteGuys Family
Feb 2, 2010
112
0
oh
I have the HR22, Slim installed. Going thru the channels is like getting the plague or ebola. So painful. Add the MLB package, and you have a full blown disease!! By time the 'Scorecard' button appears, an entire inning will pass you by. Its embarassing...just a disgrace. Why cant DirecTV invest in some functional equipment is beyond me!! I never had such a horrible experience with changing channels with Cable. If Comcast was in my area (with their MLB package), I would dump DirecTV in hearbeat.

Embarrassing..There is no excuse for such horrible equipment given to the customer. To cringe whenever a remote button is pushed should have put them out of business already!
 
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ltorres98

Active SatelliteGuys Member
Dec 11, 2008
19
0
california
Get dish! Our receivers are the best! Good luck with sports subs though lo
 
P

peano

SatelliteGuys Pro
Aug 6, 2004
849
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Get an HR24. It is almost as fast as a 921. Of course you are burdened with a 2 year commitment.
 
N

nitemare

Thread Starter
SatelliteGuys Family
Feb 2, 2010
112
0
oh
Dish is not an option - no MLB package. If I was not into sports (like my wife), I would buy dish and save money. But I need to watch Baseball!! I did not realize Comcast offers MLB. If Time Warner offered MLB too, I might re-consider going back to them (cringe). I could not stand the TW lineup at all. But..I was able to change channels without effort!
 
N

nitemare

Thread Starter
SatelliteGuys Family
Feb 2, 2010
112
0
oh
Get an HR24. It is almost as fast as a 921. Of course you are burdened with a 2 year commitment.

Is the HR24 a free upgrade? I suppose its not. I just got Direct installed in Feb for first time and the HR22 is what was given to me for free.
 
J

johns70

SatelliteGuys Pro
May 10, 2010
261
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home
How is this embarrasing to you ? :confused:

Do your friends come over and say - HA! HA! Slow remote response time !!
 
harshness

harshness

SatelliteGuys Master
May 5, 2007
17,338
3,216
Salem, OR
Contemplate doing a menu reset. Many have found temporary relief this way.
 
G

george99

SatelliteGuys Pro
Dec 27, 2007
276
14
Dish is TV for women...weak on sports. No Baseball is a crime!
I have 2 HR 21s and response time is awful. There are times that it takes me minutes to select a channel. As you said too, the red button thing doesn't always show up too. It is very slow.
Everyone says the HR24 is the better choice. When I have a few extra $$, I will upgrade them.
 
Lkr

Lkr

SatelliteGuys Pro
Apr 19, 2008
1,792
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how much is adding an HR24 anyway? is it even guaranteed you will get one?
 
DodgerKing

DodgerKing

SatelliteGuys Master
Nov 14, 2007
16,776
26
SoCal
Is the HR24 a free upgrade? I suppose its not. I just got Direct installed in Feb for first time and the HR22 is what was given to me for free.
You can also try to see if you can get a deal on an HR20, they are much faster than the 21 through 23 as well.

BTW, the way you make it sound it appears that your issue is even worse than it should be
 
outerub

outerub

SatelliteGuys Family
Dec 23, 2008
100
0
Michigan.
The bottom line is they can't get it right .... I've had an HR22 for a while now and the response time has varied from exceptional to downright pathetic .... changing with every firmware update. The thread starter is right .... shameful at best. :mad:

Still waiting ...

UB.
 
NotMe546

NotMe546

SatelliteGuys Pro
Sep 4, 2008
1,851
39
Embarrassing..There is no excuse for such horrible equipment given to the customer. To cringe whenever a remote button is pushed should have put them out of business already!

I couldn't agree more. But you got your sports.:eek:
 
Rey

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,907
564
Florida
HR24 has resolved the equipment issue with directv. HR21-23 are pure garbage. remote response is disgusting. HR24 is as fast as the vip series from dish. still,the VIP series has an edge over the HR24 but not much. its even better than the old HR20. HR24............... just do it :D
 
vurbano

vurbano

On Double Secret Probation
Supporting Founder
Apr 1, 2004
23,813
104
Newport News, VA
Its a sad state of affairs when you have to pay more or beg for newer equipment just to do something as simple as change the FREAKING CHANNEL in a reasonable amount of time!!!!!!!!!!!!!!!
 
Rey

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,907
564
Florida
Its a sad state of affairs when you have to pay more or beg for newer equipment just to do something as simple as change the FREAKING CHANNEL in a reasonable amount of time!!!!!!!!!!!!!!!

i agree but those other DVR's are doomed. i've always said since day one that it was a hardware issue while other argued with me that no.......its a software issue:rolleyes:. well now it couldn't be clearer. :yes.
 
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