This problem started after the recent software upgrade. Never saw this prior to that. I have 1 HWS and 1 Joey.
Several minutes into watching a DVR program on the Joey, the following message pops up:
Attention 1316
"Another TV has reset the MoCA connection. This will interrupt your live video until the connection test is complete."
The only way to remove the message is by pressing the up arrow on the remote. Doing that I get another message that tells me to unplug and reset the Joey. If I don't reset the Joey as the message says, in a few seconds the Joey goes to 'live video' (not the DVR program I was watching).
I can then go back to resume the DVR program and everything is okay.
Does this sound like a software problem?
Several minutes into watching a DVR program on the Joey, the following message pops up:
Attention 1316
"Another TV has reset the MoCA connection. This will interrupt your live video until the connection test is complete."
The only way to remove the message is by pressing the up arrow on the remote. Doing that I get another message that tells me to unplug and reset the Joey. If I don't reset the Joey as the message says, in a few seconds the Joey goes to 'live video' (not the DVR program I was watching).
I can then go back to resume the DVR program and everything is okay.
Does this sound like a software problem?