Everyone please check their Directv.com account, maybe just a glitch.

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coinmaster32

coinmaster32

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Sep 25, 2010
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I just logged onto my Directv Account, and it is showing the total due in parenthesis, which actually means I have a positive balance.

Thing is, it's an exact opposite of what I owe.

I checked other recent activity, no charges or credits for 3-4 days, so I don't know what's going on.


currentbal.png
 
lparsons21

lparsons21

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I see that credit balance just a day or two ahead of my autopay being taken and my bill being made available to me. It is the credits that are on my new account, or at least some of them.
 
coinmaster32

coinmaster32

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Sep 25, 2010
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I see that credit balance just a day or two ahead of my autopay being taken and my bill being made available to me. It is the credits that are on my new account, or at least some of them.

I don't have autopay.
 
lparsons21

lparsons21

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Do you have any credits that apply to your bill? That's what is showing on mine and would also show even if I wasn't on autopay.
 
coinmaster32

coinmaster32

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No. I see nothing new under recent activity. There is nothing that would of took me owing them $72, and made it a $72 positive balance, that's over $140 dollars.
 
andrewj0781

andrewj0781

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Feb 28, 2009
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I thought the (#) was a credit? I don't check it often since I get an email layout of my bill. I get my new customer credits few days before then it goes to $0.00 since I'm
on auto pay.

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Mr Tony

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Nov 17, 2003
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The ( ) means a credit. As noted above Directv posts all credits to the account a day or so before the charges are posted on the account. This is ANY credit you have
free HD...they charge $10 but credit it $10 then
monthly discounts
anything removed from account
credits for other things
referrals
etc

Right now I have a 11.XX credit due to them dropping sports pack on the account. My bill started the 18th and this was done two days ago.
I always get excited when I log onto my account and see a large credit from credits/referrals etc...then a day later it swings the other way :(
 
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