Ok, so I got DirecTV a few weeks back and I was able to program my TV and Soundbar through the on-screen menu in settings. Well, something came about and I had to switch boxes with someone in my house and now I don't even have that option available anymore. I thought maybe I somehow had a different model or software version, but I've checked and all boxes are the exact same. I've tried resetting the box (twice) and even the remote, but still nothing. What gives? I can't stand using multiple remotes. Thanks.